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March 2024 by Claudia Hernandez
Very nice customer service
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March 2024 by Anna Ebina
Very helpful and friendly staff
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March 2024 by Kimberly Martinez
Unfortunately I know nothing about cars and insurance. Kelly and Ryan helped me understand the process from start to finish. They made me feel very comfortable and confident about the whole process. My car looks brand new again! I appreciate all of your hard work! Great Team work over there at Caliber Collision!
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February 2024 by heather adomeit
They were great from start to finish. They kept me updated as to how the repairs were coming along. And the employees were very kind and friendly.
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December 2023 by jaime Garcia
My car has been in this shop for almost 3 months now and they still can’t get it fixed they Just keep telling me tht there waiting for a part to get there and tht all they can tell me there’s NO COMMUNICATION AT ALL!!!!! I always have to be calling them to see what’s the update on my vehicle and all they say is tht they should start putting the parts together 3 weeks later I call and they tell me the same thing they blame it on the insurance saying tht the insurance wants them to put used parts and this nd tht the insurance paid for a rental tht already finished sooo now these passed 7 weeks I’ve been paying for the rental out of my pocketDefinitely not bringing or recommending anyone to this shop to anyone!!!!!
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December 2023 by Robyn Telles
Absolutely amazing customer service, they contacted me throughout the entire process and kept me informed, they completed the job before they promised and the work on my vehicle is outstanding I highly recommend this caliber Collision and I highly recommend Robert who completed the repairs.
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December 2023 by Nancy P
I highly recommend this shop! It exceeded my expectations and the estimator was on top of everything with me, his communications were on top, thank you Ryan for your team’s efforts! I am very pleased to have worked with you
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December 2023 by Angel Jaramillo
I was involved in a bad accident with my 2019 subaru wrx and thought my car wouldn't look the same. I'm glad that I chose caliper collision to work on my car, their work is amazing! They were very professional and up dated me every step of the way. Thanks to the team of caliper collision.
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December 2023 by Calista Calabretta
The customer service and mechanics at Caliber Collision were the best I've ever encountered. This is our third time going to them with 3 different vehicles over the past 7 years. I wouldn't change a thing. Kelly in the front office is so awesome and, is very personal with you and actually cares about you and what you need out of them. Ryan, my adjuster was completely a professional and understood that I needed my car back in a timely manner and got it back to me before the estimated time. The communication with both of them and the text messages of updates reassured me that they knew what they were doing and I was going to get my car back probably better than when I gave it to them. One hundred % recommend Caliper Collision 2756 E La Cadena Dr, Riverside, CA 92507Thank you, Calista
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November 2023 by Joan Cabellos
Having experienced my first crash I felt completely supported since I entered Calliber Collision. The front desk worker and Ryan that inspected my vehicle were so kind. They were very thorough and noted my concerns. The regular updates were very helpful while I waited for my car. The pickup experience was super quick and I was happy with the result. They even cleaned it from the inside out which was a sweet gesture. 10/10 recommend this business. ?
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November 2023 by Yash Patel
I have used this collision center in two separate incidents to get my Genesis GV70 back to life after an accident. The team is great. They really care about good service and fixing things well and ahead of schedule. Ryan and Kelly are good at keeping in touch and they really listen. I'd recommend this place.
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November 2023 by Amy Ramirez
From the customer service to the car repairs, my experience was great. I would definitely recommend Caliber to my closest friends and family. Ryan was communicative and I was able to get my car back earlier than expected.Service: Body & Trim
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September 2023 by Latoya Ruth
After my accident my car was transported to Caliber Collisions for repairs. All of the staff from Ryan, Kelly, and Susan showed me so much compassion, utmost respect, and kindness. Ryan kept me updated with everything that was going on. By the time my car was completed, it looked brand new like its never been in a collision. I am very pleased with everyone's customer service that was provided and was extremely pleased with how my car looked. Will definently recommend to everyone.Service: Body & Trim
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August 2023 by Sher Volvo (Commercial Truck Sales)
Hello Viewers, I usually do not reviews but this location made me to do this. Very Friendly staff, skilled mechanic, especially Service advisor Ryan Owen is the best. Management is great. Especially General Manager Michael very helpful. Highly recommended !! My experience is excellent. Thank you
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August 2023 by C Lucas
Very friendly, polite, they work as quick as they can. Id take my car back there again. Hopefully not because of a car accident. ?