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April 2023 by Thomasyne S.
This company moved in some tenants next door to my home. They blocked my entire driveway to my home. When asked them to move the van a little heavy set Hispanic man got into my face and started screaming at me "Are you done? Are you done? Are you ready to leave?" Not professional at all. All three men were wearing Burgess T shirts and one of them stated how they didn't even work for the company but they are helping their friend out. If I were you I'd stay away from using this company.
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April 2023 by Steven C.
I used these folks to move from a 2500 sq. foot house + 250 sq foot storage unit. The crew was great and extremely helpful over the two days they were packing up the house. They handled our stuff with great care, and moved some things they were not taking (very fragile things) up to our garage so we could easily drive them ourselves.Out of state move, so North American Van Lines will pick up and load our stuff in their big trucks from Burgess' Riverside location.I would absolutely use them again.
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October 2022 by Peter T.
Excellent service. Prompt, pleasant and fair. Moved us from Claremont, CA to San Marcos, CA . Highly recommended
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October 2021 by Rick D.
Burgess sent out three terrific movers who were attentive, courteous, and professional. Andy, Ryan, and Stephen arrived on time and quickly assessed our moving situation. They informed us of their moving strategy and then proceeded to wrap, load, and transport our furniture. The unloading and assembling of our possessions at our destination was impressive, and best of all nothing was damaged. I would recommend Burgess Moving, try asking for Andy, Ryan, and Stephen.
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May 2021 by Trisha P.
I wanted to take a minute to write a review for Burgess. From the moment I called, James, was friendly and available to answer my questions. I was moving during a very busy time and luckily they had a day to accommodate my move. Mike, Ryan and Edgar showed up ready to work! For what was a very overwhelming and stressful task for me they made it clear that they were there to help and said, "we want you to relax, we'll get everything then care of". Those words alone allowed me to keep everything in perspective. The move itself was a little tricky, considering we were moving to a ranch and my furniture was going to multiple different areas on the property. These men worked ALL DAY! I was so grateful for them! I can't imagine how tasking their job is day after day moving everybody's furniture. It's a physically tasking job for anyone who understands what it means to be moving and lifting things constantly! Anyways, I just wanted to give a big SHOUT OUT to this company and more importantly their staff and customer service, it was outstanding! Thank you so much!! We appreciate all you did for our family!!
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March 2021 by Laura L.
I would highly recommend Burgess! They were quick to respond, provided a thorough quote, and their team worked hard for 9.5 hours.
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December 2020 by Eric M.
We used Burgess to move out of state. We ended up having an overflow of our items because they did not prepare properly after evaluating everything prior. They had North American Trucking pick up another households items first so there wasn't enough room for our items. Now it has been over 3 weeks and and we still have not received the rest of our items. Tom, from Burgess, sent me multiple emails that he can't do anything and has passed the responsibility on us to follow up directly with North American Trucking. Needless to say, we are very upset and will never refer this business. Hopefully the rest of our items will be returned to us before we have to take legal action. DO NOT USE THESE GUYS. RUN AWAY!
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September 2020 by Andrea P.
I was only given one option for my job-sponsored move to Riverside, so had to go with Burgess. Honestly I was not impressed with this company. For one the communication was lacking. I was told the movers had another job to do before mine so they wouldn't arrive until the afternoon. Imagine my surprise when they showed up at 8am with 5 minutes warning. When I mentioned this to the head office the response was "most people don't complain when we are early", but this was several hours early and it was lucky anyone was even home to let them in. They also damaged several items - a marble table and a coffee table were completely trashed and several other items had minor damage. I get that things can break during moves, but the furniture that was trashed had not even been wrapped properly - my marble table top (which lifts off - no screws) hadn't even been boxed. When I brought it up with their office they suggested I replace the marble table with a faux marble veneer item worth half the price. Finally, I ended up moving again about a year after my first move. Due to COVID I had to arrange the move remotely on a short time frame and since I was at least familiar with Burgess I considered giving them another chance. They didn't bother to ask for an item list or photos before making the quote, which ended up being 2- to 3-times higher than the other reputable moving companies, including the one I used that managed to deliver all my items in one piece.
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August 2020 by Leidys Ariza
This company is amazing honest and I really do recommend them. Thank you for your help.
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May 2020 by Janice P.
James Ranger was my representative and he was fantastic. He answered all my questions and followed through. The moving team was very professional and efficient. The final cost was less than the quote so I was extremely pleased all around. I moved previously with another company and it was not a good experience. I strongly recommend using Burgess Moving and Storage. Based on my experience you won't be disappointed.
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May 2020 by Drea G.
Eloy, Edgar helped me move last October from my apartment. I just would like to say they are very professional and got the job done very quickly. All of my things were taken with great care. I will be recommending and using them again for any future moves.
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April 2020 by Patricia L.
What a wonderful experience. Both the packers and movers did a excellent job.. They helped us get through a stressful time.. They went beyond the call of duty to make our relocation as smooth as possible.. Thank you Burgess. We would highly recommend them..
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February 2020 by Liz D.
We hired this awesome moving company to Assist with moving my grandmother from Huntington Beach to Menifee. Our crew was Kevin,Tony and Martin. Super friendly and very efficient. My grandmother has lots of collectibles and good China and it all made it in tact. Thank you so much Tom for getting us taken care of so quickly.
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December 2019 by Elaine B.
I have moved many times using a number of different companies, and there was no question who I would call this time. I cannot recommend Burgess Moving & Storage highly enough! The office staff was friendly and helpful, carefully explaining the process and costs. In spite of yesterday's rain (all day!) and some other challenges, Ryan and Edgar were friendly, cheerful, hard-working, fun, super-nice, speedy, efficient, professional ... and they accommodated my personal preferences for special treatment of certain items without hesitation. The team at Burgess is more than worth every penny. Please do yourself a favor and call Burgess!!
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October 2019 by Renee K.
I had an excellent experience with Burgess! They were extremely accommodating with rescheduling my move when the purchase of my home kept getting delayed. The guys worked fast and carefully. Very professional. I would use them again.
