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November 2023 by Frank L.
I couldn't be more pleased with the outcome of this floor they did an excellent job and a minimal amount of time very clean very organized communication was incredible highly recommend this company.
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October 2023 by Paul “Masterpiece floors” Wilke
Jim and Dennis are extremely knowledgeable. We have been working together for years.
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October 2023 by Jodi B.
We recently went to Abbey Carpet for new carpet. Jim helped us pick out a beautiful, affordable carpet and arranged for the carpet to be installed. The installers were professional and did a BEAUTIFUL job! We are so happy with our new carpet! We highly recommend Abbey Carpet!
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August 2023 by Candy Stamps
Professional, courteous, and prompt! Thank you for helping us find the perfect flooring.
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December 2022 by Janice F.
We found Jim Reeves of Abbey Carpet and Flooring through our Management Office. He responded immediately to our phone call and came out in a few days to measure and access the job. We went to his business in Riverside and picked out flooring, got a quote for both us and our insurance company and was given a date that installation could begin and end.Jim's crew arrived as promised, worked all day, were efficient, clean and did perfect work. They had every tool required and each day left the site free of sawdust and debris. We were able to be in our home for the entire three days. Furniture was removed and replaced as they completed an area each day. We would recommend visiting the showroom and talking to Jim Reeves.
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December 2022 by SG
Outstanding service. Dennis and Jim were able to order the carpet we wanted and install it in 2 of our bedrooms the day we were moving into our new house. All at a moments notice. We called so many places no one could do it, but they made it happen and the job was excellent!!
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December 2021 by Alfonso Candela
Very nice local floor store. Nice selection of both carpets & tile floors. I bought a small carpet kit 4 my big Ford. Will fit inside my new camper shell. Owner was a very nice gentleman. Will p/u kit this Monday. Tell u later how it looks.
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December 2021 by Kristin Meza
No flooring choice yet but super friendly, helpful and real people here!Will post pictures when job is completed! Very excited
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December 2021 by Kristina Johnson
Very friendly and knowledgeable. Also, great product!
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June 2021 by Jasmine J.
I thought this company would be a good fit with the amount of positive reviews I read. However, Jim came out to my home for measurements and I never heard from him again. When I called him two days later he stated that he was busy and that he would get back to me. It has been a week and still no response. I'm not sure why this company didn't want to work with me and I wouldn't want to assume but due to lack of communication I do not recommend, thankfully I was able to find a better company that was professional and reliable.
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June 2021 by Debbie M.
Went to the shop. Picked out some sheet flooring for very small project. He came out to measure.He never called back to give me a quote. I called him and he gave me the quote on the phone after trying to get it for a week. I called him back and told him ok .when I finally got to talk with him again I went to set up a install date he told me that he was going to have to charge me way more. He said he would get back with me, he never did,if he didn't want to do a small project just say so it was a bit much for sheet vinyl anyway. 200 sq.feet.
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December 2020 by Bonnie Tijerina
My husband and I had had Abby Carpets lay down Engineered flooring inmost of our home.. My husband is a retired carpet installer and very picky. Jim and his amazing crew did a wonderful job. We highly recommend them and will use them again..
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December 2020 by Tommy Z
Horrible service from this company: The owner, Jim, will show up to your property, unprepared, without any samples (even though his son stated that whoever arrives at the property would be prepared with carpet samples, etc.). Jim proceeded to step into the property and insult the tenant, making rude derogatory comments towards her and the room he was there to measure and provide an estimate. This man refused to measure the room, claiming he was not going to do anything, repeating it over and over to the tenant. He left the property claiming that he would call me, the homeowner later on that day to "discuss everything." Three days go by, I have to reach out to this man, asking him what happened: He proceeds to provide a poor excuse of: "I forgot the carpet samples, I will take them on Monday first thing." This was last Saturday morning on 06/13/2020...Guess what? Come Monday morning, 06/15/2020, he did not show up, did not call...nothing.Stay away from this company. They give prices over the phone with measurements, and once they go to your property the bait and switch...Obviously they do not even communicate between themselves as a company...So what do you expect from the service/product if you were to use them?I will be reporting them to the BBB and filing a complaint for discrimination. This is only half of the story.
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December 2020 by camren Chipana
Had such a great experience here first time carpet buyers and was blown away Jim the dad such a great honest man and his son was fantastic as well. Best prices very informative will recommend them
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December 2020 by deanna mcnamara
They did our entire downstairs in wood and it is beautiful. Professional and curteous. Would always recommend.
