Ulta Beauty is a leading beauty retailer offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Ulta Beauty Collection. The store provides a wide range of products catering to various needs, with a focus on Conscious Beauty, featuring vegan, clean ingredient, cruelty-free, and sustainable packaging options. The Salon at Ulta Beauty offers hair, skin, makeup, brow services, and ear piercing, with the option to book an appointment online. Customers appreciate the helpful and friendly staff, who are always willing to assist in finding the right products or services. The store has a rewards system that allows customers to earn points for future purchases. Many employees go above and beyond to ensure customer satisfaction, creating a comfortable and informative shopping experience. For example, staff in the fragrance section helped find the perfect perfume for a wedding gift, and the salon staff, like Jennifer, is praised for her calm and knowledgeable approach. Makeup artists, such as Chris, are passionate and knowledgeable, providing expert advice on products like primers. While some customers have experienced dissatisfaction with certain aspects of service, the overall experience at Ulta Beauty remains positive, with a wide product selection and excellent customer care. The store is a one-stop-shop for all beauty needs, offering a welcoming atmosphere and staff that are dedicated to helping customers look and feel their best.
Very disappointed in the customer service of the gals working the registers. For some reason they had my birthday gift has April 4th when in fact my birthday is July 2nd. They were very rude and would not help me at all.
July 2025
Super friendly employees at this store. Especially Tabitha. She greeted us, got a bag for us and helped us find an item we couldn’t!
April 2025
Caroline & Genesis were so awesome with helping me finding my wedding fragrance! Super sweet energy and very kind. Thank you girls!!
