CVS in Riverbank, CA on Patterson Road offers a generally positive shopping experience, with friendly and helpful staff that many customers appreciate. Customers often mention that the store is a convenient place to fill prescriptions and purchase various items, and they enjoy the friendly service from employees who assist with updating information and managing prescriptions smoothly. However, some experiences with the pharmacy have been disappointing. One reviewer expressed frustration with the pharmacy staff, particularly the manager, who was seen as rude, loud, and inconvenienced when a customer requested cash from their prescription. This customer felt embarrassed by the manager's behavior and criticized her lack of people skills. Another customer shared concerns about difficulties in obtaining pain medication, citing repeated questions about their need for it and delays in refills, which caused frustration and led them to consider switching pharmacies. On the bright side, the store was noted to have a manageable line during a visit, and staff members were described as nice and helpful. The store also provides upfront notices about stock issues, such as being out of COVID tests, which customers find helpful. Overall, CVS in Riverbank is appreciated for its friendly service but has some room for improvement in staff interactions and pharmacy processes.
