9:00 AM - 12:00 PM
2213 Claribel Rd, Riverbank“I explained my situation to teller she got the manager who asked me to wait at a desk. The manager said give her 10-15 minutes to get information. I waited 30 minutes she never came to talk to me....poor customer service. Another reason to find another bank.Updated- I increased my rating because after I had left about 30 minutes later the manager,Amber, called me apologized for making wait so long, explained why. She gave me some advice on how to deal with my situation. I am working that issue I appreciate her following up and helping...that's good customer service. Thank you”
“Super friendly, knowledgeable, helpful group of employees here. Opened a new account and it was a very smooth proccess. Everyone was pleasant to talk to and helped me with any questions I had. A very curteous and professional atmosphere, yet, neither sterile nor devoid of personable human interactions that I have encountered with emotionless autonomous workers at other banking institutions in the past. This makes for a pleasant experience and I try my best to reflect that back, which I hope, makes their work day a more pleasurable one. Then we depart company with a shred of hope that there are people, in this increasingly hostile world, that still genuinely care about others feelings and overall well being. That symbiosis is what makes a great Business, Institution, Community, Nation. Glad to see this still exists today. That is what the real American Dream is. Its not the money, its this kind of unity with our fellow citizens.
Henry Wells said, "There was one powerfull business rule. It was concentrated in the word 'courtesy' ". My visit today reflected the words of their founder. Henry also said, "Our lives are not measured by the number of years and days we exist, but by what we accomplish while we live, and the good we may render to our fellow men".”
“Morgan, James Carmen, & Corrine at F&M Bank have helped my business, and myself for over 3-years. All of my business and personal banking. PPP Loans, and home re-fi. Always ready to help!”