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July 2024 by Sarah Andrews
My doctors office faxed and approved my request for additional pain meds. The pharmacy called them and wanted a second confirmation. The person who called from CVS pharmacy was extremely rude to the nurse (so much so that I got a call from my doctors office and the nurse-asking me why CVs would be denying my pain meds-good question). She approved a second time and wanted to know if I had received them. I told her last I looked they hadn’t been refilled, but I should be alright. I have found in general there are a few very unprofessional people working at the pharmacy. Hope it is investigated.
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February 2024 by Jeanne A.
This does it! I'm changing my pharmacy to Walgreens. Or target. Or Safeway. Anyplace else Where customers get better care. I I am a long time CVS customer. Now they have changed their pharmacy hours to close and 6 pm. It is nearly impossible for me to get here from work by that time. What kind of customer service/care is this? I am having surgery tomorrow and the doctor just prescribed something for me to pick up at 4:00p today. I got there shortly after 6 and the techs were still in the back putting stuff away. I told them if my plight and all I got was a SORRY. well I'm sorry too. I don't know what I'm going to do tomorrow. And I'm really angry. Plus, in yelp the hours show that they're open until 9. The hours need to be updated to add PHARMACY hours. These hours are STORE hours, but they are labeled as PHARMACY hours.
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February 2024 by Leslie A.
Please update your hours on here . It would be extremely helpful to have the correct hours and not drive all the way over to your location and it be close when yelp states your open for another hour. Especially when people are sick and need medications from the pharmacy or over the counter. Thank you
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November 2023 by Mathieu K.
Would put 0 stars if I could. Slow and rude customer service. CVS is champion in rude service but this Ripon location beats all the others in the category.
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September 2023 by Hawaiian Chicana
Miss Kim the Pharmacist shows exceptional customer service at CVS, she cares about her customers and goes above and beyond to help them feel comfortable and valued. Thank you for your outstanding work.
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August 2023 by Rachael R.
Miss Maggie has helped me several times in the Pharmacy area and has always been so patient and kind. She conducts excellent customer service for CVS and is a model employee. Thank you for your professionalism and kindness.
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July 2023 by Vince S
As well stocked as any all considering what we all deal with. Friendly associates who know their story and effortlessly helps find items you’re searching for
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July 2023 by Nadine Olmo
Pharmacist and helper were extremely rude. Told me to quit calling even though it was my first time calling. I was checking the status on my acct but my time kept getting pushed back. I called to see what was going on. I will be changing my pharmacy as soon as I can.
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May 2023 by Lori G
Gets busy at the pharmacy. Pharmacy is closed for lunch. Found what I needed. Prefer over other pharmacies.
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March 2023 by Regine S.
I scheduled two vaccines appointments for myself and a family member two days in advance just to arrive to the pharmacy and be told that our vaccine was unavailable due to the doses being expired. This was communicated to us AFTER confirming appt and checking in to appt. They even sent us a reminder text an hour before our appointment to have us come in. While this is most likely automated, the pharmacy staff should CHECK INVENTORY for the day and at least call patients if there are any issues BEFORE their arrival. This is honestly an embarrassment because this particular pharmacy is not busy and could be doing work instead of sitting around. Additionally, after being notified that they would not accommodate us, they did not offer to reschedule our appointment. I asked if they would be restocking, when the doses had expired, and who the manufacturer for the vaccines were. The pharmacist was unable to answer ANY OF THESE QUESTIONS. I'm unsure how a pharmacist can confidently inject patients without knowing the manufacturer / lot / expiration of their stock. I recommend not coming to this CVS for pharmacy related inquiries because of the incompetence of the pharmacist. At other CVS's such as target Modesto and Livermore the accreditation of the pharmacist is apparent upon walking into the pharmacy area. In Ripon, I'm not sure if this pharmacist is qualified or has graduate education. I could be wrong but, however the certification was not posted and the pharmacist did not answer any questions nor apologize so I can only assume she does not have any credibility as a medical professional
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January 2023 by Nathan Johnson
Great staff that work hard to help.
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January 2023 by Andrei R.
I went in to get a prescription and they told me the customer in front of me was the last customer they're helping before they go to lunch, which is understandable. However, they proceeded to help the person behind me as I was leaving the store. All I ask is to do the right thing and be honest next time!
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December 2022 by John Dabney
Need to update their website store hours are from 8:00 to eight
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November 2022 by Stephen P.
Prepare to waste hours of time trying to get your medication. Truly, hours. Go elsewhere The folks outside the pharmacy are fantastic!
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July 2022 by Rick
Pharmacy was great. Git my shots here.
