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December 2022 by CONCIOUS MEDIA STUDIOS
Love this company already and I have only just met them on eBay! They are absolutely legitimate! However, being in Canada, I have experienced problems with my delivery 2 times. The first order was a core i3 All in one Mac Computer ***Apple iMac A1311 21.5" i3 3.1GHZ 4GB RAM 250GB HDD Late 2011 Radeon 6750M EDU OS***. It arrived broken, but it was not the fault of Central_Valley_Computer_Parts. The second order I placed with them was ***300 Watt Seasonic SS-300TFX Micro ATX TFX12V 80+ BRONZE Computer Power Supply***They resolved this issue immediately with no hassles at all. Thank you so much Shawn for your excellent customer support help! Generally, a great Company but you MUST! keep your eyes on the couriers and don't be lazy on the tracking! It is more about the shippers for mistakes rather than Central_Valley_Computer_Parts!
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December 2022 by Michael Pannell
The best customer service experience I've had in dealing with computers and computer parts if there is a issue they will do everything to make it right vary pleased with the company. The gentleman (Shawn) I had the pleasure of doing business with was vary helpful in getting me everything I needed to upgrade my pc the next time I upgrade this is the place that will get my business. Thanks again Shawn and the whole team at Central Valley Computer Parts
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December 2022 by Mitchell Skaggs
Great experience all around! They have a big selection of salvaged parts that are as good as new, for really low prices. Their generous return policy also saved me when I bought an incompatible CPU by mistake.
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December 2022 by Danette Englund
Shawn was very instrumental in helping us in our time of need for critical parts, they are willing to work with you on everything from technical chat, prices, and so on, also HONESTY is the best business and we need MORE of them here on the internet, as it is like bringing their store to this Illinois state to shop and can do it online without a physical store here, just a great awesome business!
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December 2021 by Chris Graham
Selling Graphics cards at nearly double retail price.. Price gouging
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December 2021 by Emily Cao
Just a wonderful and amazing experience! There was an issue with my item from transportation and I got in contact with Shawn, who helped me with my situation. He replaced my item with a new one and the new one works super well. The whole experience was rough at the beginning because of the stress from the broken item when it arrived, but Shawn made the whole experience a lot better with him understanding my concerns. Through outstanding communications, the issue got resolved and it is one of the best customer experience I ever had. I am thankful for how well everything turned out.
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December 2021 by Todd Morris
Super quick to process and ship my order, and when I encountered a problem (which was actually a problem with my hardware), Shawn and his team were quick to offer me a different product at a reduced price. They were always quick to reply to my emails and made every effort to make sure I was satisfied. Great supply and extremely competitive on pricing, I'll be sure to shop at CVC in the future! 5 stars doesn't begin to describe my view of their company and especially the service. Thank you very much!
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December 2021 by Sharon Ricketts
Awesome company!!! Ordered something from this seller on eBay and owner went over and above to ensure I received it by the date eBay guaranteed, when shipper stated there may be a delay due to heavy shipping volumes. Great customer service!!!
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December 2021 by adam saab
I bought three times from this company through eBay. They have the best service and friendly ever. I will buy from this company for the things that I need as long as I or they exist.
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December 2020 by Laurens Antoine
I saved 95% on an Adaptec RAID card ($800 card for $40) and waited to find what the catch was. There wasn't one.The card was indistinguishable from new. It arrived as fast as Amazon. There was a shipping snag and customer service was all over it. It arrived packaged well and they even include a thank you card with a direct number in case you have any problems.This is a really great business. I can't believe how much money I've wasted over the years!
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December 2019 by Magic Sun
Excellent customer service and helpful staff Great deals, excellent special gear and awesome integrity You can tell when people want you to be happy and satisfied with your purchases not just "buy now or forget you" .
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December 2019 by Caleb L
I purchased two Dell Precision M6700 laptop motherboards for the purpose of repairing some laptops. First, it was really cool to receive a little thank you note with the tech support number in the box with the motherboard.My motherboard ships with a little metal bracket that covers the LVDS (video) port on the board by default. On one of the motherboards, the metal bracket was screwed on so tight that I couldn't remove it by hand.I called the support number and received excellent customer support. They sent me a return box, and I was able to exchange my motherboard for a new motherboard at no expense.My experience with this company is 5 stars, and one of the best experiences I've had with computer parts.Thank you Central Valley Computer Parts for the excellent service!
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December 2019 by Dubboarder 23
Company is amazing I ordered a pair of wireless earbuds that had a manufacturer's defect and they sent out a brand new pair no questions asked. I worked with a guy named shawn and he was super cool even asked my permission to test the new set and make sure there were no issues with them. Only took a couple days to receive sent usps priority.
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December 2019 by J M
I've tinkered with computers for over 20 years and this has been the best experience Ever!First off Shawn is a superstar! He helped me with complicated socket 2011 questions I had on compatability. Then I ordered a 36 bay supermicro server 4u case which was well priced and more than fair. The packaging couldn't have been better .Even when FedEx throws your stuff and you get the box and there are rips/tears/scuffs everywhere but the actual product is so well wrapped on the inside it doesn't matter. Then he even gives me technical support over the phone for my incompetence in fully disassembling the case.No bs A. I. when you call that gets everything you say wrong. Just a simple number option for the department you need and then a real person. (who for me was always Shawn no matter the department)Again Shawn is a superstar and gets things done and knows how to take care of his customers. This company is sure lucky to have him as I've honestly not encountered a better representative from ANY other company.Thank you feels like it's not enough but thank you.
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December 2019 by paul wang
I was very much impressed by their costumer service department. Ms Charlene Chessum was so helpful and quick to help me when I had problems to use the ‘HereOne’ earbuds they are selling. The earbuds turned out To be an excellent product and a great experience for me!!!