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July 2023 by Pat Carson
Good service for Ford regular maintenance
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March 2023 by Daniela R.
I called to receive clarification on where the communication with me was lost when my dad dropped the car off for me. They explained to ny dad that everything had already been explained to me (cost and all) so my dad signed. Problem is, it wasn't. No calls, nothing. When I called to receive clarification because I was shocked at the cost (to be clear it was about the COMMUNICATION). Them saying they communicated all the cost info to me when they in fact hadn't. The man I was speaking to said "well did you think it would be free?" This places is absolutely unprofessional and rude. This will be the last time I take my car there.
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January 2023 by Gabriel Rodriguez
Fords are the best. Rio vista farms down the road is infested with afids. they sell bug loaded prerolls and bug loaded cookies to unsuspecting customers.
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November 2022 by Harold Landon
Great service from the service department today
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October 2022 by Geri Lynne A.
Shout Out to Robert and Steve, Thank you 5 star plus!!!! For my out of town Emergency becoming yours, My Mercedez was appearantly spewing oil (forgotton oil cap replacement) all the way from Napa valley on my way to visit family in Central valley, these wonderful Professionals went beyond the call of duty not only replacing oil but also steam cleaning my engine, Thank you again, when your up in Napa valley your invited to our Property for wine and Charcuterie, #LiveEdgeNapaValley
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September 2022 by Linda Yerves
Super great service folks....I haven't bought a car yet so I only know the service dept !!
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September 2022 by Hector Ahumada
Very good place to buy a truck or car nice people Im very pleased to do business with
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August 2022 by Raymond Faria
Rio Vista DodgeI called asking to have my recall done and the service advisor said he will order the part and call me. Will I never have heard from him? So, I call 3 weeks later and spoke with Randy the service advisor he said that they were unable to help me due to equipment. I manage 2 dealerships so I know about things in dealerships. I asked for the service manager and spoke with Carl who said the same thing except that due to the Covid problem he was not sure when it would get fix. I told Carl that time was not a problem that I could wait because I am in a Live in medical faciality and that will work because we live in town and my wife could drop it off. Carl told me he did not care where I was and that I should go to Fairfield Dodge what a very very bad attituded. Now we all know they are a very small dealership for Dodge and Ford and just hanging on by a thread don’t take my word look at their lot. In a small town would think they would make the best of every opportunity they could. I would get that equipment fix and have both service advisors make calls on all recalls bring the business in and use all equipment increasing their income. What I have found that all dealership lives in the same box and have no idea to think out of the box. I also believe they all went to the same school that’s why they all cry the same song. I quite working for dealerships because I do not live in a box.
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July 2022 by Raymond F.
Rio Vista Dodge I called asking to have my recall done and the service advisor said he will order the part and call me. Will I never have heard from him? So, I call 3 weeks later and spoke with Randy the service advisor he said that they were unable to help me due to equipment. I manage 2 dealerships so I know about things in dealerships. I asked for the service manager and spoke with Carl who said the same thing except that due to the Covid problem he was not sure when it would get fix. I told Carl that time was not a problem that I could wait because I am in a Live in medical faciality and that will work because we live in town and my wife could drop it off. Carl told me he did not care where I was and that I should go to Fairfield Dodge what a very very bad attituded. Now we all know they are a very small dealership for Dodge and Ford and just hanging on by a thread don't take my word look at their lot. In a small town would think they would make the best of every opportunity they could. I would get that equipment fix and have both service advisors make calls on all recalls bring the business in and use all equipment increasing their income. What I have found that all dealership lives in the same box and have no idea to think out of the box. I also believe they all went to the same school that's why they all cry the same song. I quite working for dealerships because I do not live in a box.
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July 2022 by S M.
Service department was awesome to say the least. Had to bring jeep in for a major safety recall. Upon calling in I wasn't given the run around as I had when I called the Tracy location about the recall. They got me in on the day I requested no problem. Dropping off was a breeze quick and informative. Upon picking up recall fixed and was informed they detailed out the interior!! Why this was shocking but extremely appreciated is that my jeep was covered in husky fur; fur that I spend hours and hours trying to get out every time my 3 huskies are in the car. They got 97% of the fur out unbelievable; guess I better upgrade my shop vac lol. They had informed me that they were about to do the exterior wash if I didn't mind waiting 10 minutes or so which I did not mind at all in that I arrived to pick up vehicle 20 minutes before I said I'd make it in. Again I say shocked because I brought it in for a recall to be fixed and they went way above and beyond. Exceptional customer service as well as exceptional attention to detail!! Highly recommend this locations service department.
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March 2022 by Luis Macias
Great price and the sells men very friendly
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February 2022 by Cathy Beverage
This place is great. Super place in a super small town. Love it!
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November 2021 by Dsuman Suman
low in inventory.
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November 2021 by Irma Villalobos
Great experience and the service. The team explain all the paperwork and provide all the answers to our questions.
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October 2021 by Stacey Pitsenbarger
Fast friendly service!