“I love the convenience of the location, the security of my mail, and the guys who work here! I've had a box here for a few years now and it's worth every penny. Thank you Downtown Mail!!”
“Friendly staff even if it's busy and there is a little no line, they get through each person kindly. Easy to park. Wheelchair accessible parking, but not entrance. The wait here is not usually long. They have papers to renew passports, but not apply.”
“Whenever I plug this into my gps (it’s my local post office), I see the overall review (2.9) - & I can’t believe it’s not higher!!! So I finally decided to review myself. I have gone to this post office several times this year & each time - without fail - it has been a fantastic experience!!! The employees are all very knowledgeable, quick, & courteous. I seriously appreciate your service to the community!!”
8:30 - 11:30AM 12:30 - 5PM
161 W Elverta Rd, Elverta“Always helpful and informative when I need help. They take their time to answer questions and make sure that everything is correct with the items I’m sending out.”
“❣️❣️❣️ my business & person PO BOX OFFICE!!! I've been w/them for over 13 yrs & through the staff change as well as staff passing away- this is my favorite post office. I receive ALL my business & personal pkgs, w/out any hiccups. The staff are personable, down to earth & helpful when it comes to any issues.”
“This small postal service office is a full service post office. Although it has a very small service area, the two registers are usually manned ar all times. The employees are not overly friendly, but can you blame them...they work for the USPS! They do their job well and efficiently, getting in and out is not a problem. If you don't want to be in this small and often crowded lobby, I suggest you go to the big postal hub on Industrial blvd. There you will be in an enormous lobby with plenty of room for a lot more people than at the Merkley Blvd site.”
“Great staff at closing time. I had a last minute dash to mail Mother’s Day gifts on Friday and got to the post office at 4:59 pm. The employees were patient, helpful, and good natured despite it being so close to closing when we arrived. Thanks Mark!”
“I thank we should show more appreciation to are post office and carers we tend to forget who realy dose a great jobs especially are postal carriers thank you for your hard work”
10AM - 1PM 1:30 - 5PM
7828 Zenith Dr, Citrus Heights“It's a very small post office so I understand that sometimes there is a line. The ladies are working as fast as they can. The negative reviews are disappointing. I suggest don't not to expect the workers to entertain you while taking care of your postage when there is a line of people.”
“Every time I've gone it's been fast, professional, and friendly service. On my most recent trip, the young man that helped in the afternoon provided exceptionally kind service and helped with my mail. Thank you!!”
1:30 - 5PM 10AM - 12:30PM
900 Sacramento Ave, West Sacramento“Best post office for my needs. I do all my labels at home and prefer places with minimal contact. This place is always empty when I walk in, no lines of people no hunting for a parking spot, not even a person at the counter. I just walk in and walk out! ?
Ok plus the inside is very clean and organized.”
“Helpful professional and I witnessed great mindful balancing of customer satisfaction while maintaining efficiency. Well-handled by a busy employee with their act together.I think this is the first good review I've ever given the post office. Actually, it's the only review I've ever felt like giving the USPS so well done.”
“I want to say thanks to “Thomas”On 6/21/2024 I spoke with him because I don’t have access to my mail box at the moment and I called to see if I could get all my mail taken out so I could pick it up at the post office, Thomas was so kind to contact the mail guy on that route to take out my mail and deliver it to my door ! Thank you so much Thomas for helping me out and prioritizing my request ! :)”
“Great post office! Definitely could use some signage during construction to direct people though, the dark hallway with no signs was unnerving. Service though was fast, friendly, and affordable.”
“Came here right at opening time and the male clerk helped me even though I had 20 letters to send. Told me how I could be more efficient next time. Worked very efficiently and spoke with kindness, even apologized for a different post offices mistakes. For the first time ever, I left the post office with a a smile!”
“I used to work nearby and so have come to this spot numerous times. I usually have been shipping a package or dropping something off (small package or letter). It's never been busy and the drive through drop boxes are super convenient!”
9AM - 4:30PM
4401 Gateway Park Blvd Ste 130, Sacramento“I am really sad and sorry about a lot of the customers' unpleasant experiences in this specific post office. That is why every time I came to this post office, I always expected the worst-case scenarios. Time and again, I was surprised because I always received good customer service from any member of the staff. They may not be overly friendly, but they are helpful and knowledgeable. I am an anxious person, and I like asking questions. I always got helped all the time. I am thankful Natomas has this post office.”
“The USPS office pleasantly surprised me. All the staff we met there were friendly and ready to help. I can't understand why there are so many negative reviews. Every time I applied, everything went smoothly and without any problems. A cozy office, pleasant staff and excellent service create a positive impression. I'm sure this is a great place to resolve postal issues.”
“This is NOT an actual post office. It's a carrier annex. It's not a retail location so they don't accept payment of any kind. You can change your address, get mailbox keys, or pick up packages.”
“In a world where so many people (including myself) are mean, gruff and cold, an employee named BIANCA is a refreshing change of pace.She has such a pleasant smile and made me feel at home when I walked into the Royal Oaks post office. She even steered me past some of the land-mines while I was trying to renew my passport. What a gem!From now on I will treat all my clients and customers in the same way. You’d do well to recognize and remunerate such people.Virgil C.”
“I had a PO Box here at the Arden Way Post Office for over 30 years. I saw all the changes in this office from a very busy post office with chairs and waiting for your number call a long time ago. They don't do that anymore! The Arden Way Post Office is much quieter now compared to the old days.The employees at the windows are nice now. Of course, don’t expect them to like private companies. But much better than before. I think the job load is lighter than in the old days.My PO Box is the most reliable way to get my mail. Better than those mails sent to my house.”
“This post office is on Fulton Ave and Marconi Ave. It is my favorite post office. I drive a little longer to come to this post office because it is quiet and has better service. I never have to wait for parking here. The longest line I have been here was no more than three or four people in front of me.
The post office is a little harder to find if you have never come to this office. The parking lot entry is on Marconi Ave, but the street address is on Fulton Ave. It has a Taco Bell and a library on the parking lot entrance. The post office is all the way inside to the end of the parking lot. Many parking spaces are usually available.”
“I was sending a package overseas to my kids for their birthday. Probably a little unusual for Rio Linda. But, Stew is a really nice gentleman who works at this post office. Extremely kind, professional, and respectful. He greets every person who walks in, helps them, explains things, and doesn't rush anyone or anything. He makes sure you know what your options are before proceeding. He also thanks you and makes sure you know that the USPS appreciates your business. I was impressed with his professionalism and customer service. Another customer who was in at the same time said she frequently uses the Rio Linda post office specifically because of Stew. I went to this post office after reading nightmare reviews at a different post office closer to my area. I'm so happy I visited the Rio Linda post office! Thank you USPS, and thank you Stew! I'll see you again soon.”