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“Brought in my computer due to water damage. Hot Tech took their time to determine what the problem was and if they could fix it. My computer was dead and they didn't charge me. Hot Tech was recommended to me by a friend because of the quality of work and fairness. I agree with her and fully recommend.”
“I needed the LCD screen on my digital camera replaced. I had the part, but none of the camera shops said they could do the labor. The camera shops said that no one does that job anymore. I called here and the guy said he'd give it a shot. He was able to do it and my camera works fine again. It was also cheaper than I expected.”
“A+ was quick, efficient, and very affordable. After breaking my camera lens on my iPhone, they were able to fix my phone in 20 minutes. Fantastic customer service too! I would definitely recommend this business.”
“These guys are the best! They fixed my phone screen for a great price and also gave us a great deal for any future mishaps. Overall, super friendly and fast at what they do!”
“my husband and I had a great experience visiting this location on Black Friday! We received excellent care and customer service from Angel. She was so sweet and helped us upgrade both of our phones in a timely matter! both AT&T and Angel exceeded our expectations. many thanks!”
“This is by far the best, tech adept, personable, and friendliest boost store I have ever visited. I do not take writing reviews lightly and rarely write a review except when a store does an exemplary job that surpasses their competition in all aspects. I have been a Boost customer for 10 years and highly recommend this store!!Jon11/21/2023”
“Quick and easy service. We got a phone here for my dad as a Christmas present and it was a wonderful experience. The young man helped us make a good choice with the phone and assisted us with the data transfer. Thank you!”
“Came in the store yesterday 6/2 and Tyler helped me out get a new phone set up while helping other customers. He was very efficient and on top of things. Got me in and out in a quicky & would definitely recommend this location !!”
“This shop was very honest with me. My phone didn't need repair, it just has a slightly loose charging port and I had multiple bad charging cables. They could have pretended to fix it. Instead the man with red hair showed me that it worked fine. I'm giving the shops cards to my friends and telling them about this.”
“Came into this store worried about not being able to be helped. Walked in and was greeted by Marco. Marco went above and beyond to ensure I had all the discounts and left with my phone fully covered. He took the time to explain to me how the phone worked and was patient with all my questions. Thank you Marco you are wonderfull!!”
“KAY was AWESOME! He really was very knowledgeable and helped me get two phones not available at other MetroPCS's. I will definitely be going back to this store for my phone needs. He was quick, efficient and helpful. Customer service is everything and he did it right! (I came directly from another store in Sac who could not help me). Thank you!!”
“Came from Denver Colorado and my Husband’s phone was not working. Beverly got us in and out with a new phone and transferred everything to the new phone in a fast and timely manner so we could be back on track with our family plans. Thanks for the fast service we thought it was going to take hours.”
“I really want to just give 4 stars because the only issue I had is when I called the number on the file it goes straight to voicemail. I had to drive all the way to the location to get an answer. They were able to assist me and it was very quick!”
“I came here today unhappy about my present phone dying on me and having to purchase a new phone, right after paying it off. The young man Axel was very professional, very knowledgeable and very patient. By far the best customer service that I can remember. The other Boost store worker could really learn a few things from Axel. He was so good that I’m see if I can tip him.”
“Mike and his team were amazing - took the time and went the extra mile for me in getting connected to home wifi. Having spent 2 hours the day before in ATT voice mail (you know the drill) and getting absolutely no where, I made an appointment at the store. Mike, through no help of mine, (I was lost, couldn't even remember my phone number, SS number or security questions) was able to get a technician (who was amazing, too) to come to my house, install the fiber optic box, and get everything working. Mike spent a solid hour with me at the store and made it happen. Ovations to him and the team.”
“The super customer service, especially the girl Daniela, very attentive and kind, thanks to her recommendations I was able to find the cell that I really wanted???Thank you Daniela for your help, attention and above all the kindness you had with me....”
“This is a really nice boost mobile. I find the employees there to be really nice and helpful. Love the selection of accessories they have and even gave a discount on them because I bought a phone! Overall, a great Boost Mobile location and will be coming again!”
12AM - 4:45PM
511 W El Camino Ave, Sacramento
Mobile Phone Accessories
“We’ve been coming here for years because they’re always nice and helpful and stock everything for your phone and tablet and more. Prices are great plus easy access and parking.”
“I want to share my experience I had with two of your employees, Beverly Huerta and Consuelo Gonzalez. Their client skills are exceptional. They were kind, understanding, very patient, because I'm in the elder group range, and very professional. I would recommend them and Cricket to anyone with no hesitation.”
“The young lady was so helpful with assisting me purchase a phone for my brother in-law. She was so sweet and attentive I even came back to bring her Sees Candy. Thank you smari. We discussed what options would be best for him since he is not so good with technology. I will be visiting this location for now on.”
“I brought my older I Phone 8 in for a new battery and after a quick check from the gentleman behind the counter he said the battery was fine and I had too many background apps running. He could have easily over sold me but didn't. Honesty and integrity is their moto and they showed it today!Thank you”
“I actually like Cricket wireless, but I do have one major issue with them. When my husband and I started our service with them, we got 2 free phones with the startup service. The sales clerk told me at the time, that if we didn't like our phones, or if anything at all was wrong with them, to just bring one or both of them back to the store within the first 7 days, and they would replace them for free. My husband's phone had something seriously wrong with from the very first day. I took the phone back to the store on the third day, and the sales clerk wouldn't take it back, or replace it like the original clerk that helped me said. This second clerk gave me a phone number and said I had to call this number and send the phone back to the company in order to have it replaced. This is very inconvenient for me, and it is not what the first sales clerk told me. I think that it is very important that this company honor what they tell their customers, because if they don't honor it, it makes the customer have to go out of their way to get their phone replaced, and this is not right. Now my husband has a phone that has never worked properly and we have to go through a lot of unnecessary stuff in order to get his phone replaced. Not good Cricket Wireless!”
“Great visit, Came by to ask about an issue with my phone and WaLa!!! Michelle the problem solver,handled it in no time. Thank you Team Cricket. Once again a happy Customer.”
“Hands down best service around! Aside from service, prices on all accessories and phones are quite appealing! I've had Boost Mobile service for several months now, and I'm a happy camper!! Thank you Gotem Wireless!!”
“Thank you so very much! Emilio and Britany were the bomb. They immediately knew what I was asking to have done. They then completed the task with the utmost knowledge, kindness, professionalism and efficiency. I came in with tears but left with a smile ?. Sincerely, Jennifer”
“I am 64 years old and not very modern technology oriented but I did just buy Samsung Galaxy A23 5G which I love and want to know everything about it. I went to Cricket store because I received messages to update the software and needed WiFi for that. I was slightly frustrated because I didn't have WiFi. That's where I met Hakeem who immediately put the smile on my face. He was super friendly, knowledgeable and helpful. He took time to explain to me how everything works, let me use WiFi in the store to update software and I left very happy with this incredible service. Thank you Hakeem and Cricket.”
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“I came in to the shop about a week ago and my phone was frozen it would not turn off nor my apps would not operate so the man behind the counter asked to look at it and within 10 minutes he had it all working again it was Unbelievable I swore it would have to be sent to the shop but he knew exactly what it was. My phone is an Apple 11 and I thought it was a computer glitch or something the man's name is " NABIL" that man is amazing he's is the reason why I will keep going to that shop and stay with this service me and my family I just want to let people know that nabil took so good care of me and I wanted to thank him so much for helping me out And keeping me safe in the store thanks again nabil your friend Frank !!!”