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“These people really do their best under the circumstances. Being in the mountains can cause staffing issue in bad weather. Occasionally, a worker will socialize a little too long and hold up the line but nothing ridiculous. Overall a great post office, with a small-town vibe!”
“I went in at least 4 times with admittedly some pretty d*** questions, as someone who is new to using PO Boxes and mail forwarding. I never had to wait in line for help, and if I did, it was no longer than 3-5 minutes. The woman working there was so kind and patient, and took her time to help me figure out how to set up the new mailing address online and went over everything I asked.”
9:00 AM - 1:00 PM
1560 W Base Line St, San Bernardino
Post Offices
“My lucky day! I was in the area and needed to ship an item. Stop by the post office and was amazed by the friendly customer service provided by Juanita. I also appreciate the lovely personal decor of Valentine's items around the building. It takes some initiative to make a place look welcoming and friendly. Kudos to the team or staff that makes this please look nice. Thank you for your help.”
“Eva is awesome. This place is more than great. It's the only place to mail your bills and be reassured that they will get there on time. Customer service at it's best.”
10AM - 3PM
2160 N Arrowhead Ave, San Bernardino
Post Offices
“This is specifically for the lady who helped me today (taller black lady, respectfully) I believe her name is sequoia she was very helpful and very nice to not only me but everyone I saw her help. she deserves acknowledgement”
10:30AM - 2PM
4560 Hallmark Pkwy, San Bernardino
Post Offices
“Picking up our mail that we asked them to hold while we're on vacation. You just show your DL with your address on it and the employee gives you your mail. Love this convenience. No stack of mail in your mailbox.”
“My lucky day! I was in the area and needed to ship an item. Stop by the post office and was amazed by the friendly customer service provided by Juanita. I also appreciate the lovely personal decor of Valentine's items around the building. It takes some initiative to make a place look welcoming and friendly. Kudos to the team or staff that makes this please look nice. Thank you for your help.”
“A Historic Site (built in 1930 and restored in 1993) in San Bernardino. This is the nearest Post Office from our workplace. We come to this place to send certified mails. Products like Stamps, Shipping Supplies, Gift Cards, Collectibles, Business Supplies, Cards, and Envelopes are available here. The people who work here are nice and cooperative. So far, we have no issues/complaints about their service.”
“It has it good sides and bad. But I've been here in Crestline since 1995 and seen many changes in this sleepy town. I've always loved it. But here we are in 2023 and this town has changed in so many ways. So I don't feel as good as I used to. But now for the post office, well one of things that have happened is we lost the best lady that worked there for over 25 years and here name was Diane. But I believe the reason the changes hours is because of all the new people that have moved up here.”
“I had just bought a house in Lake Arrowhead and was a little nervous on how to do things such as getting a mail box. I wish I could remember her name but she was so sweet and accommodating. She made sure I got a box that was easy for me to reach since I am a little older then most?”
“This is the best USPS I have ever been to! Friendly customer service, quick and efficient! I drive further to do all my post office needs at this location. Thank you and keep up the good work.”
“I regularly have to go to this post office and I've never had a problem with any of its employees. Let me say that every employee every visit has been very nice and helpful. Only bad thing I can say is, they need a couple more employees. The lines are usually very long.”
“Normally i have had nothing but bad experiences with USPS whilst traveling the country but this branch has changed my opinion. Usually i find the clerks want nothing to do with people and strive to do almost as little as possible. I was helped today by Ken and he went above and beyond to try and help me out anyway he could. Thanks for your help you made my day!”
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“Wonder customer service - they helped me over the phone with a non-deliverable address. Everyone in this area has PO boxes. Postal employee with kind, professional and extremely helpful. Thank you!”