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September 2024 by Greg Rash
Had a great experience renting a storage unit from this location. They noticed I had emptied my unit and reminded me to cancel my contract. They even refunded me a months worth of storage when I forgot to let them know I had moved out before the next payment was due! Just overall excellent customer service.
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September 2024 by J
ATTENTION!!!!! 2024
If anyone you know is currently using Ridgecrest Cubesmart. CHECK YOUR STORAGE UNITS!!!! Someone is bypassing the entry door keypad security. Entering and taking the locks off units, and replacing them with their lock. To return at their leisure.
The owners/management has seemingly decided not to notify renters of the problem or update security measures to prevent future theft of your property.
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August 2024 by Dirk Windolf
Professional, responsive.
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August 2024 by Launa Marie Brothers (Lou)
Gentlemen at service desk was very helpful and polite he was a young man before renting to me he showed me the storage unit it was very clean I was overall very pleased.
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July 2024 by Donna H
I rented my unit because it is supposed to be a climate controlled facility. It is unbearably hot outside and every single time I come here it is not cool enough to be inside for more than 5 minutes. I have a lot of heat sensitive things that are going to be ruined. At night it was 100 degrees outside and there was no difference from the outside temp to the facility temp.
It's also not the safest experience if you have to enter from the back doors. I've had too many cars slow down to almost a stop and just watch me unload and load. I have to white knuckle it unloading and loading and pray the doors will shut after me so that no one without a code can get in and the doors never ever shut in time so I'm forced to stand far back(to not trigger the motion sensor) and wait for the doors to shut before going to my unit.
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June 2024 by Micah Kalua
Staff is very helpful and facility is well maintained.
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April 2024 by Myles Ingraham
Clean facilities and great staff.
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April 2024 by Julie Andersen
The gentleman in the front office were very nice and helpful. The place is nice and clean.
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April 2024 by Eric Heiss
The facility was well-maintained, and staff was very professional.
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April 2024 by Dennisha Johnson
The employee being attentive and helpful
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January 2024 by Ashley Vincent
Facility is extremely clean, secure, and convenient. Staff is very professional, courteous, and efficient. Excellent business!
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January 2024 by Lori Maxwell
I have found the staff to be very professional, courteous and helpful. They are responsive and thorough in answering my questions and concerns. They return calls in a timely manner. The facility is clean and well maintained.
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December 2023 by Klick Bug
Thank you for being cool.
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December 2023 by Heather Moore
The staff was very knowledgeable and extremely helpful during the sign-up process. They made things much easier, and we were able to move our stuff in right away.
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November 2023 by RJ 2
The manager kept me informed and applied my credits for my next months rent right away. They are always pleasant to work with!
