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March 2024 by Jerrell M.
VERY VERY SLOOOWWW it doesn't matter what time there's always one or two workers serving hundreds of people
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January 2024 by Carol m Fernandez
I don't recommend a place with bad service, they never answer the phone, apart from that you make an appointment and they make you wait for a long time when they already attend to you, they start talking about their life or things when in reality they should be doing their job since one is going to the agency. Why do you need to complete the procedure not to have a sociable life since everything must be done in due course?
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October 2023 by Tim C.
LESS than 1 star Made an appt to be seen concerning a personal matter that - after Id been there for 15 minutes - the banker wanted to discuss with me on the floor with everyone in the bank within earshot.... Waited an hour to be seen and in that time spoke with another person who had also been waiting for 40 minutes. If you can't keep the appts - don't make the appts available!! Also in that time other customers were being seen by the branch manager with no one checking in to explain why others were being seen before me, no apologies for the wait, so this is obviously business as usual. So it seemed the best thing to do was to make an appt for another branch and am hopeful their service will be better than this one! So....lookout Elmwood! See you Wednesday 10/11/23 at 10:30!
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September 2023 by Greg
Rude employees! Work somewhere else if you don't want to deal with customers. Also, there are bums and people selling junk around the parking lot. Avoid
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March 2023 by marvin calderon
One window open 20 people line wow wow wow not good not good ?
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February 2023 by Caroline Langton
Maybe 20 customers in line. One teller who kept getting interrupted by other bank workers with wuestu. It is Wednesday. Got her around 1:30. Been in line for 45 mins to move by 1 customer. 2 more remains in front.
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August 2022 by K g
Be really carefull with the deposit please ??I went to deposit my money at this branch and the money was not deposited on my account. Luckily, (next day) i checked my mobile app to see my balance and i found it, Made me soooo much frustrated, besides of deposit , it was showing withdrawn from the account. Banker are the trustworthy people but don’t believe them .if i dont claim it they wont find it either.. Next day i went to the branch and i dont get the good service either. Manger and other staff even dont feel sorry for their mistakes. such a bad customer service. BE CAREFUL ITS TOO MUCH
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July 2022 by Neville Hennings
Dismal, service is awful, I can remember a time I love been here that the line isn't super long and today it's out the door and around the side of the bank. you'd think there giving away a free toaster! Wells Fargo is an example of what lack of service looks like. Upon getting inside I saw only one teller working three others standing around. If my employer didn't bank with these guys I wouldn't be here.
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April 2022 by Precious K.
This is the WORST wells Fargo in the bay area ! I try my hardest not to come here often
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March 2022 by muscle cars california camaro 4th ever
Arrived at 4.59pm and door was closed. Showed the security guard my phone with the time 4.59pm and waited until it said 5pm so he could say see it’s 5pm. I was literaly following the last guy who came in 3 second before me. Right when the door closed from the guy in front of me. It wouldn’t open with me.
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March 2022 by Mohamed Q.
Worst bank ever I don't recommend this bank to anyone they taking forever to serve you and they let you wait outside in the street even if it's sunny rain or cold band they do have bad customer service with a bad attitude too
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February 2022 by Steven Romo
The tellers here are very friendly and professional. They do get really busy, so you have to free up a good time of your day before going. Bank runs are generally never in and out. I have been a Wells Fargo customer for more than 10 years.
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September 2021 by Greg somebody
Always weirdos double parked with no enforcement, the inside ATM is sometimes out of order.
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June 2021 by Carlos M.
First we have to wait outside for 10-15 mins, then once let into the branch, have to wait another 10-15 mins cause there's only 2 workers at the window! This is ridiculous!
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June 2021 by Jaynal Daljit
Poor customer service
