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October 2023 by Google user
People who work there are super friendly and very helpful.
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September 2022 by Alejandra C.
Rude. Rude. Rude. Rude. But what do you expect from Richmond. Employees are so unprofessional, it's like a high school drama in there.
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March 2022 by Wanette Foreman
Great customer service and most important they serve the elderly and physically challenged they do accommodate their customers
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November 2021 by Adin Samchez
Good costumer service
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August 2021 by SOULFAME
4 phones for 350 bucks. Not bad. But the service at the store was awesome all the people working there were friendly and helpful.
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August 2021 by Doris Mason
Great information and courtesy service
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August 2021 by Maira Padilla
Whas good
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March 2020 by Jacquelyn R.
I'm giving this store two stars only because the young lady Andrea that helped me on March 8, 2020 was super helpful and very pleasant. I went into this store on March 8, 2020 to purchase a new phone and accessories. I purchased a phone; Samsung A20, blue tooth, a case for my phone and a glass screen protector. Two days later my screen protector began to bubble underneath because it did not fit the entire screen, looks like it was the wrong one. When I went in to ask for a replacement, I was denied by the rude and non-engaging manager. I spent a decent amount of money in this store and it had only been three days. Its sad that this manager would not honor his product and didn't feel compelled to do the right thing; which would have been to replace the screen saver with the correct one, or give me my money back if he didn't have the correct one. I will NEVER patronize this store again! After replacing the screen saver at another Metro Store up near 42nd and Macdonald, who gave excellent service, I called back to speak with the person who was over the manager in the store at 2330 Macdonald Ave., I was told Jorge is that person, and he will call me back. No call yet. I will update this review with the outcome, if I ever receive a call from Jorge.
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October 2018 by Eisha Mzrealistic1 Davis
Alex is always very helpful and give me good deals since 2015 and always keeps it 100, n fixes my phone
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June 2018 by Fabiola d
Its the worst service!!! They charge whatever they want instead ask you. I don't ask for a case and she said that is a promotion, when i saw the account, she charged me the case. They charge in your celphone services that you dont ask for, and when you ask why you are paying the answer is " I dont know call metro pc service". Don't go there.
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October 2017 by Alex Kzz
Muy buen servicio
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July 2017 by Sohrab Khanawan
Nice people and good services
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June 2017 by Lana Jones
Was not able to help me.
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June 2017 by Ramon G
Great experience very helpful employees!
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May 2016 by David Noble
Small place no different then another location. Yet their services was helpful