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February 2024 by Tyler
This is the worst cvs I’ve been to, the manger gave me an attitude for no reason and has the worst customer service.
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February 2024 by Faisal Faisal
I am a DoorDash/uber driver, I walked into this cvs to do a DoorDash order and everything was empty and I asked the manger why is everything empty because a lot of items that I was looking for, for my order they didn’t have it. I asked the manger why is everything empty and he gave me an attitude and kicked me out the store for no reason. The manger has an attitude all the time and I will not be coming back to this store. Everyone BEWARE!!
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January 2024 by Sarina Gurung
I wish there is zero ⭐️. Pharmist is unprofessional and rude they will keep you on hold more than hour. I transferred my prescription from another pharmacy to this pharmacy they took more than 3 days to complete my prescription which was never completed my prescription. Every single day I called they put me on hold more than hour they never properly listened me and I out of medication more than 3 days I have been sickened whole night coughing without medication everyday I call them very rude put me hold without listen my first word. I wish to never deal with pharmacy ladyIf something worse happened me this pharmacy is responsible
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January 2024 by Sunil Lama
Very rude pharmacist Women. Never take or choose medicine from this location. This is insane I hate this place specially pharmacy. Unprofessional customer service and very rude .if you are busy and can’t help your customer hire someone who can and don’t be rude to others.
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January 2024 by Nikki Raeburn
Friendly pharmacist (great to see a woman) and always kind and friendly checkout person (a middle-aged woman who rightfully comments each time on how much money I save with their coupons and Rewards).
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January 2024 by fiona l.
I agree with the other reviewer's opinion. The pharmacy people don't like their job. I don't understand why cvs hire people not willing to work there. I have been getting my meds from this location for 5 years. About every 2 weeks. The male pharmacy and a male tech are so nice and caring. After the male tech left, the new tech with blonde hair is so not helpful and try whatever she could to do less works. I am very disappointed with this location. I have to say, if the cvs management or the job is not what you like. Or if you don't want to help with sick people . You deserve something u like. You should never put your attitude to others, especially customers. "Sick customer who need help and guid". It's totally not ethical and acceptable.
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January 2024 by Reza S.
They hate their jobs and couldn't care less about the patients. Get your medicine by other means like a different pharmacy, or home delivery.
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November 2023 by Don L.
It took me four trips to the pharmacy to get medication filled. They are shorthanded, understaffed. I will not be returning.
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August 2023 by Aaron T.
The best CVS in Richmond ! Friendliest service I can find ! I recommend this CVS to the near by locals ! Best pharmacy vibes over here ! Love this location and you will to !
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July 2023 by Alice LoCicero
This is a small, local CVS. Think of it more like a neighborhood pharmacy. Daniel, the pharmacist, and the pharmacy staff are thoughtful, capable, and pro-active. The store has limited space, and you might have to go to bigger stores for some stuff. But I am really glad it’s here.
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July 2023 by Biomorphics Design
Pharmacy now only open 10am-5pm every day so those of us with normal jobs can't make it while open. Ran out of glucose sensors for my insulin pump because of it. Will be changing my prescription to Express Scripts mailorder.Woman working the main cash register was nice enough though.
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July 2023 by T K
Plenty of parking spaces. Near Starbucks, pizza and beach.
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June 2023 by Eden K.
Do not use this CVS Pharmacy if you have the option to use a different one. They are incompetent and unprofessional. Something as simple as calling in a prescription I have had at CVS for years became an ordeal because of this pharmacy's incompetence. The person I spoke with mistook me for a different person they had apparently placed on hold, and didn't think to verify who he was speaking with before saying the other person's private medical details, name, and birthday to me. If I was that person, I would be furious. Then, once I realized what was happening and told him, he put me back on hold without telling me what he was doing and never returned to our call or answered my follow up call. Absolutely unprofessional and ridiculous. Other CVS locations have typically not had issues like this in my experience, so I hope the company deals with the unacceptable unprofessionalism and incompetence at this location.
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April 2023 by Doug
This location is very hit and miss. The stocking and cleanliness are a true tragedy. Not as clean as it should be, stocking and merchandising are not great. Some of the staff are nice, but others are NOT. Very inconsistent and doesn't appear to be managed well.
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April 2023 by Joseph R.
This place wouldn't help me with my problem. I bought a $100 Apple Card from them and it wouldn't work so I called Apple, they told me to go back and have the manager help me and fix this problem. As usual the manager isn't available to help with this so the guy told me to come back tomorrow when the manager is here. USELESS!!!!