This CVS is described as a small, neighborhood pharmacy with a friendly and capable staff. The pharmacists and pharmacy team are noted as thoughtful, kind, and pro-active. Customers report extremely friendly service from both the pharmacy and checkout staff, with one mentioning a helpful and friendly pharmacist who made getting a shot as pain-free as possible. The store is praised for having a great, friendly vibe. Many reviews highlight the exceptional number of deals, sales, and coupons available at this location, often resulting in significant savings and free money through the CVS membership and reward program. Shoppers note the store can be picked over and has limited space for some items, but the abundance of promotions on products like oral care and active gear is a major draw. The checkout employees are generally helpful and provide nice customer service, even when processing many coupons.
Friendly pharmacist (great to see a woman) and always kind and friendly checkout person (a middle-aged woman who rightfully comments each time on how much money I save with their coupons and Rewards).
November 2023
It took me four trips to the pharmacy to get medication filled. They are shorthanded, understaffed. I will not be returning.
August 2023
The best CVS in Richmond ! Friendliest service I can find ! I recommend this CVS to the near by locals ! Best pharmacy vibes over here ! Love this location and you will to !
