“Highly recommend. Bryan provided top drawer, expert customer service. He was a friendly and excellent communicator and answered all of our questions in detail. We shopped around and found that The Floor Store offered options that were important to us that other stores did not offer. Pricing was great, and Hank and his installation team was efficient, on schedule, skilled, and totally professional. The so-called "discount" carpet stores don't offer the options and service that The Floor Store provides. No need to shop anywhere else.”
“Simon is the best. He is patient and kind, taking care of people who walk in personally and he truly wants to understand and deliver. Maria at the front desk is organized and well-informed. This is the best kind of family business. I'm so glad I shopped around so I could find them. Also- the countertops are gorgeous Btw :)”
“Simply the best. Impeccable, expert customer service from people who seem like instant friends, run out of a vast redwood-domed hangar of a showroom that's worth a visit even if you're not in the market for a carpet. Small local business owned by a man who started working there as a teenager and ended up owning the shop. A wide selection of carpets, with a very generous selection of remainder bolts at prices that will make you happy. We chose a lovely carpet on Wednesday afternoon and our bedroom was finished --- wall-to-wall--- *on Thursday morning* (!)... Rare in this world to find such a thoughtfully curated, copacetic shopping experience. Tradeway 4ever!”