“I had a very positive experience at Hilltop Kia. John Locke patiently helped me through the decision to buy my Kia Sportage. He was prompt and helpful, answering my many questions via email before I visited the dealership. John delivered the new car to my home in Novato and took the time to carefully go over all of the features with me. I’m very happy with my purchase!”
“Being a young woman, I have had bad experiences with auto shops and how much they quote or recommend (I’ve been to many auto shops). It was my first time here, but Accurate Auto Body fairly quoted me and also repaired my broken back window in record timing! They were incredibly kind and informational. They provided excellent services that went beyond what I was expecting. I would recommend this shop to anyone if they want fast and reliable services. Shoutout to the owners for running an amazing family business!”
“Had an excellent experience with Reyes body and frame. Small business and Family owned and operated. They work with your insurance company. Did an estimate after walking in, unlike many body shops which require an appointment. Very nice people and accommodating. Even dropped me off to my place close by and dropped off my car when it was done with repairs. I had a Mercedes c43 AMG repaired. Would definitely recommend.”
“I spent some time shopping around for a new car, and it was frustrating dealing with subpar sales reps who seemed more like poorly trained SDRs than car experts. With a small garage, I often asked about the car's dimensions, only to be met with blank stares as they fumbled with their phones to Google the information. Some didn’t even know how to fold the seats properly.
Hilltop Ford was a refreshing change. When I called, Terrence answered and casually asked when I could come in instead of pressing for my email and number to bombard me with sales emails. Terrence was knowledgeable about the cars and their value, and most importantly, he understood what I was looking for in a vehicle without trying to oversell me.
I also had a great conversation with the finance manager, who took the time to discuss the economics of the deal and treated me with respect. The used car manager was fair and genuinely listened to my reasoning for the trade-in price I was aiming for.
Overall, the experience couldn’t have been better, and I’m likely to buy my next car here.”
“It was during Christmas time when my side door and the tires had been damaged by a hit and run. I was in hurry to get back home in time for Christmas and 101 Autobody was gracious to take my car in when autoshops were backed up. John was extremely kind and helped me through every step. He checked in with me regularly and I can't repay him enough because this was my first car. Thank you to the amazing team and if I ever have any issues again I will definitely come back to them!Services: Tires”
“Moe at Kia Hiltop was truly amazing. He came out and approached me and didn't immediately start trying to sell. Instead he asked how I was doing and allowed me to express with I needed and what I like. He was very thorough on the process and answered all of my questions. I appreciate how patient he was and would highly recommend his service. I'm extremely happy with my purchase. It has everything I want and need in a car. I've been hesitant to buy a new vehicle but it went much better than I expected and Moe's service played a significant role in it.”
“Jeep is an American vehicle brand, specializing in the production of off-road cars, owned by Stellantis. The term Jeep was used for the first time to refer to a vehicle manufactured in 1941 by the Willys-Overland Motors company, at the express request of the United States Army, to supply the American troops with a means of mobility adaptable to any terrain. who were on the front lines of World War II.”
8:00 AM - 5:00 PM
1507 Market Ave, Richmond“It's important to find trustworthy professionals that hold integrity to their work, at A-1 both Efrain and Jonathan had such qualities along with kindness and good customer service. Walking in solo, as a female I didn't feel cheated or scammed or uncomfortable. They have great ethics and the work is efficient and clean. My car looks great as new and was delivered on the time/day promised. Highly recommend for autobody care!”
8AM - 5PM
3230 Auto Plaza Suite B, Richmond“Best customer service and repairs were amazing! My Car looks better than it did when I brought it in for repairs. AJ the GM came out and went over repairs when I picked up. Really showed me they cared. ⭐️⭐️⭐️⭐️⭐️+⭐️⭐️”
“We brought out Mustang in for body work and we had the BEST experience. The work is impeccable. The staff was courteous and efficient. Too many times we've gone to other body shops and they keep the cars way too long and charge ridiculous prices. The quote for the work was fair and reasonable. This is now going to be our go to body shop and I recommend anyone looking for body work GO HERE - You will be happy! Check out the before & after pics below. I'm serious when I tell you the work is top notch.”
8AM - 6PM
3291 Auto Plaza, Richmond“Mauricio is awesome! Got us into the exact vehicle we wanted, set everything up for us, phone, remotes, etc., etc. almost no haggling, and things went quicker and smoother than I would have ever expected! If you're looking for a new car go see Mauricio. Tony in finance is awesome, too. Not too pushy, lets you know your options, and accepts your answers without a problem!”
8:30AM - 4:30PM
1052 13th St, Richmond“Great service from Tran and Douglas. I had a simple repair of broken mirror on my Sienna. They got me sorted out in 3 days and the repair was done and looks great. Would recommend”
7:30AM - 9PM
1350 Macdonald Ave, Richmond“I recently came into autozone to purchase an oil change and this young kind lady lesly was kind enough to look up which oil my vehicle needed and was generous enough to grab each item for me. Great customer service!”
8:30AM - 6PM
2323 Barrett Ave, Richmond“Honestly work by a hard working mechanic. Honest pricing and able to tell you the exact issue without confusing you. Prices are more than reasonable and certainly won't break the bank like the dealership certainly would. I HIGHLY RECOMMEND”
“Good experience and kindness. I recommend the employee Gabriel who helped me change my car battery at no additional charge. I will recommend AutoZone to my entire family as their products have never failed me.”
“We're staying with friends in the area and stopped in here to inquire about truck caps and storage systems. Cameron was a huge help and spent about 30 minutes with us. My only regret is we couldn't purchase through them as the lead time on caps is longer than the 2.5 weeks we have left in the area. I wouldn't hesitate to contact these people if you have a need.”
8AM - 5PM
1041 Hensley St, Richmond“I had my BMW 428i Gran Coupe repaired here. I was on Highway 580 east bound when pickup truck in front of me dropped its cargo, huge pieces of rolled up carpeting went flying up in the air, landing on my car. The damage to my front end and passenger side from the front to rear quarter panel was extensively damaged.G&C did a flawless job of repairing my car. There was absolutely no evidence of a repair - not even a single tiny bubble or flake of dust after the repair. Thank you G&C!”
7:30AM - 9PM
243 23rd St, Richmond“O'Reilly Auto Parts is known for providing good service to its customers. With a reputation for being helpful and knowledgeable, their staff often assists customers in finding the right parts and offering any necessary guidance. Overall, O'Reilly Auto Parts is recognized for its combination of a wide selection of products, ease of finding items, and friendly customer service.”
“Brenda and Oscar were so friendly and helpful! They took the time to install a headlight on my vehicle and checked to make sure everything was working before I drove away. Great customer service :)”
“I like the people who works there. Every question I have is
answer to my satisfaction even I do not like the answer.`
Labor cost is @ $250.00 hour. for the job we requested parts $323.80 Labor $605.10 with 10% discount it came to over $ 1,000+.. .when requesting the work job...didn't realize the labor cost was so high my fault...not the dealer error my error.”
“Another dealership location did not complete the service, but this one swiftly found the issues and completed the work. They were also very attentive and thorough to ensure I left satisfied with my car worries.”
7:30AM - 5:30PM
3277 Auto Plaza, Richmond“Had my changeoil service yesterday, and all staffs are helpful and accomodating. booked my appointment few days ago and i came 30 mins earlier than my appointment and they helped me immediately.”
7:30AM - 6PM
3233 Auto Plaza, Richmond“Out of all the dealerships I've been to the past 6 months, Thai Nguyen has delivered an exceptional customer experience in purchasing my new 2024 Prius. From the moment he picked up the phone he was completely honest, caring, and transparent with the entire process-- something that is unfortunately rare to find in dealerships now days. I had to fly in from Los Angeles because many dealerships around here have been dishonest, borderline unethical and greedy with some of their practices. Both Thai & Anthony (General manager) helped me secure a great deal, and I was on the plane the following day. Thai helped streamline the entire process, stayed up till 11 pm helping me look for flights and kept updating me on the vehicle. He genuinely looks out for his customers as if they were his family. If I had to purchase another vehicle again, I would not hesitate to fly back up there. I highly recommend contacting Thai for your next car.”
9AM - 6PM
1015 Market Ave, Richmond“This PICK-N-PULL located in Richmond, CA at a great location. The junkyard is really big but does not have a too much car. I think maybe a few hundred cars they have in the yard. Most of their car are really old models.”
“Just purchased a new GMC Yukon Denali Ultimate from Hanlees. I actually purchased this vehicle over the phone and did not see the vehicle until it was delivered.Hector was fantastic. He sent me numerous videos and photos of the suv. He matched another dealers price so it was a very easy transaction.I will say I am not a fan of the management of this dealership though. From the finance manager to the GM (who actually quit 3 days after I bought the SUV) seemed never to have my best interest in mind. After writing a check for $111k they wanted to charge me $500 to deliver the vehicle, (40 min drive) did not want to deliver my all weather floor mats and did not provide correct paperwork.HECTOR corrected all these mistakes and personally offered to deliver my floor mats on his day off. This is a true example of customer service. After my car was delivered Hector called me 2 separate times asking if I had any questions or needed anything. Hanlees GMC needs to take note of this and offer Hector a management position. He clearly is more qualified than the current management they have on board.I would highly recommend Hector if you're looking to purchase a GMC. He is very knowledgeable about his inventory, cares about his customers and ensures you are completely satisfied even after the transaction is completed.”
“I hope I never have to go back, but if I do, I will without any hesitation. They made a post-accident situation as pleasant as possible. Wanda was professional, personable… I received progress reports during my car's stay. Picked up car today. Good as new. Thanks Stewart's Body Shop.”