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December 2023 by Jaime Garcia
They kept changing the delivery date of my car and kept it for a month, and when I got it, the trunk couldn’t close properly, my audio system was disconnected and battery was full of zinc. Never coming back to this place.
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September 2023 by Raul Montellano
It was during Christmas time when my side door and the tires had been damaged by a hit and run. I was in hurry to get back home in time for Christmas and 101 Autobody was gracious to take my car in when autoshops were backed up. John was extremely kind and helped me through every step. He checked in with me regularly and I can't repay him enough because this was my first car. Thank you to the amazing team and if I ever have any issues again I will definitely come back to them!Services: Tires
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July 2023 by Heath Sherratt
Terrible customer service and no communication between employees. Every time I would talk to someone new, I would have to completely start over and tell them everything. They took months longer than they predicted and never communicated why unless we called them. The work they did was good, so two stars.
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April 2023 by decenthia jones henderson
Very easy to deal with. Reliable and takes care of there customers. Very very professionalServices: Painting
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April 2023 by Betsy Graham
Excellent work, prompt & friendly. Even washed & vacuumed my car before returning it!Service: Body & Trim
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April 2023 by Bishal Kc
One of the worst auto body that i have ever seen .Its better not to fix your car in this auto body
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March 2023 by David T.
Some idiot backed out of their driveway and sideswiped our parents' car. 101 did a really great job, everything looked perfect and the door closed perfect.
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November 2022 by Jeff Rubinstein
Work was really quick and car looks amazing (like new). Also made the process of working with insurance very easy.
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November 2022 by M. Tensay
Our Tesla got bumped a couple of weeks ago, minor fender bender accident which cracked the bumper. The designated Tesla Auto shops said they’d need to get a new bumper and cost 2x as much to fix it. It was stupid to get a new bumper for a minor crack and scratch. We brought here and they accommodated our wish to fix without new bumper and did an awesome job. Saved a few bucks in the process and Car looks as new.
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October 2022 by Serena L.
I've had to come in twice this past year due to unlucky circumstances coming into contact with unavoidable objects on the highway damaging my front bumper. Henry is amazing and will take care of you from start to finish. He contacted my insurance and they received the estimate quickly. I brought my car in on Monday (after parts had arrived, took a few days after the estimate) and they had it ready for me on Thursday and even cleaned the exterior and vacuumed the interior! They started using a new system now that keeps you updated with texts on how the progress is going and when estimated completion time is which is really nice! I will 100% be coming back if anything happens to my car again- but fingers crossed I'll be able to stay away.
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September 2022 by Cynthia C.
Great service! I had the misfortune of waking up to find that the trash truck had done a number on my car. I chose 101 Auto Body based on reviews and proximity to home. Well, all those good reviews don't lie. From start to finish, Henry made this giant hassle as painless as possible. I especially appreciate his responsiveness to my questions and the way he kept me updated on what was going on. There were two.other people I dealt with at the front desk and they were friendly, helpful and professional, too. This is obviously a well-managed establishment run by someone who takes pride in it.
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September 2022 by Liberty D.
My car was rear ended a few weeks ago. I have AAA insurance and this auto body shop was in network. I was able to get a quick appointment with 101 auto body and they made the process easy and fast. I dropped my car off and it was finished within 5 days. I was so surprised by how fast they completed the work. My car looked great and they did an amazing job with the repairs. I really liked how efficient they work. They're also connected with AAA so it made the process a lot easier because they handle all the back end things. Great business overall!
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July 2022 by Brandon M.
Incredible! 101 Auto Body made everything so easy and simple. Our insurance was a pain but these guys didn't even worry. They began fixing our car the moment we brought it in, getting parts ordered while our insurance company was shuffling paperwork. The repair was done in record time. We called to ask how long it would take and they said, "Oh can you come right now? Since we preordered everything we are already done!" We got rear ended twice in our minivan and we brought it here both times. The work was impeccable. The paint matched perfectly. Even with supply chain issues they found ways to get everything done before we even realized it could be ready. Ask for Henry-- he just makes everything work smoothly no matter how much of a pain your insurance company may be. And he trusts and respects customers -- winning repeat business and lifelong loyalty.
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May 2022 by Antonio Gallegos
I had recently got into an accident and they crushed my front passenger side. My aftermarket bumper was dented real bad. The side fender was pushed out and didn’t allow the passenger door open up. The hood was folded in half and much more. I was afraid that since it didn’t have the OEM parts on my 2019 Tacoma it was going to be a problem in making look like before. At the end of the day I was able to work with the shop in obtaining the aftermarket parts. Once everything was here, I took my truck to the shop and they tackled the problem. They were very professional with everything and punctual as well. It was estimated for about 3 weeks but they finished faster in which I was so ecstatic. They ended up making it look even better than before my accident. I was very pleased with their work.Service: Body & Trim
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May 2022 by Susan K.
We had our second great experience with 101 Auto Body. The right side of the front bumper of our Leaf got hooked on something and pulled loose. I hoped they could just push the plastic pin thingies back in -- but I wouldn't have been surprised if they'd told me I needed a whole new bumper. They let me bring it in the same day I called, no appointment necessary. Henry showed me a place where the metal had been tweaked so he couldn't just push it back in, but he said he'd figure out the cheapest fix. Two days later, they had the part. I brought it in and it was fixed in a couple hours. Henry was very friendly and helpful the whole time, as was Veronica who answers the phone.
