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November 2023 by MIRIAM BERENICE GUERRERO REYES
I'm very happy with the 2 customer service ladies that take care of me.. But, the 2 gentleman ???
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November 2023 by Ervin Chavez
They never answer their phone lines. Absolutely worst customer service when you cant even communicate with an associate.
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November 2023 by Azara Barba
Came in to buy a new battery and have it installed. The service lady named Sherree was absolutely amazing. She even asked me to take a picture to make sure everything was correct. Ty was the gentleman that installed my new battery. Ty had a great attitude and was very informative. He answered all my questions and was very knowledgeable. Thanks to these 2 I had a great customer experience !
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August 2023 by Bernardo Romero
Worse place to get anything done my wife was 9 months pregnant waisted several hours and damage caused by the staff horrible customer service and don't even bother asking for the manager never doing business here take it to fontana walmart trust me
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August 2023 by Cesar Ramirez
They need to hire more personal the people that is in there can barely take care of the costumers that keep coming in they do as much as possible but really need more people to be there
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June 2023 by Ms. Marie
I was happy that it did not take 6 hours to change my car oil like before.
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April 2023 by Daniel Portillo
Hours posted at store state 8am as the open time . It’s 8:33 and no one has showed up !!Service: Oil change
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March 2023 by Flower Cova
Horrible service I waited 1h ...mind you there is no vehicles in the line for the oil change ...... And only 2 vehicles in oil change they need to improve more work ethicsService: Oil change
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February 2023 by Dove Bird
Waited 1 hour for service to even get checked in. Then come to find out, they don't have my oil. No sign posted. Employees could care less. Go to another Walmart auto center for service, not this one. This place is a joke!!! Other auto center have used oil off the shelf before. These guys could care less about customers and their jobs.
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December 2022 by Daniel Rocha
This place is horrible. Not only did they take FOREVER but their genius tech named Victor C. literally ignored the fact that I brought my own oil and proceeded to pour in an oil that is NOT recommended for my car. Had to wait even longer so he can fix his mistake after taking 2 hours for a simple oil change. If you get him, watch him because he probably is constantly making mistakes.
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December 2022 by Delfina G Carrillo
Wanted to schedule an appointment with automotive for tire install but after almost 30 minutes of them picking up and putting me back on hold, disconnected, me calling back several times, Once asking to speak with auto manager just to be put back to automotive desk, Rialto Walmart is totally ridiculous!!!
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December 2022 by Adrian Z.
Slowest and unfriendly employee. Takes them more than 2 hours to do a tire patch.Do not recommend
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November 2022 by Antonio Rios
Bad experience 2 hours for oil change and the guy tell me at least 1 hour then after finish I open the hood and I see a cover lose complete then I tell the guys and they said o I forgot Terrible service
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September 2022 by Dani3l Valencia
I had a good experience ? ☺️ only exception was the horrible attitude the lady had just upset to be there. The crew in the shop were cool ? associate lady with red hair taking my info asked me to shut my car off so she would be so hot. OK I guess the guests should be sweating too ? ?
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August 2022 by JO O
Jose in the service dept was very rude.i was told it could take up to 2 1/2 hrs to finish an oil change The car was "ready" at 3 hrs. He supposedly checked the tire pressure washed the windshield and checked the wipers. The low tire indicator was on when I picked up my car, one tire was at 11 pds. My window was dirty and the wipers need replaced.the best part is the tag that is meant to go on the keyring, he decided to put around my key fob, over the lock unlock buttons so now there is a residue on my key. I will never take my car there again.
