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July 2024 by Jennifer Cabrera
Be aware that if you have a photo order with a different person picking up the order, your order may be under that person’s name. I didn’t know that so picking up my pictures was a bigger ordeal than it needed to be. Understanding that retail staff suffer a lack of payroll, people stealing without consequence and rude people to deal with daily, service of any kind was not even attempted in my case. I had my order number, names, dates and times and the associate simply told me that my order could not be found. No checking a computer, no checking other storage boxes to see if it could have been placed incorrectly, nothing. It was as if he was hoping the I would just leave. I did the work in suggesting places where he could look. Eventually my order was found by my alternate pick up persons name. I will extend grace when mistakes are made but treating me as a problem is not ok. I’m a paying customer who understands your plight. Please do better.
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February 2024 by Jose Graciano
Not the same after the pandemic, so much distant, not very connective service with employees
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January 2024 by Patrick R.
The pharmacy has the slowest lazy people. They are I'll have 10 people in line and not one person getting helped
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December 2023 by Jaime Lopez
Bad customer service office max is better
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July 2023 by Samantha I
Cashier was rude and had a bad attitude. I will not be going to this Walgreens again.
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July 2023 by Gustavo Alcala
At the pharmacy they have little staff and they make you wait up to 40 minutes, only one person serving
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July 2023 by Rosa Garibay
Waiting for hours for them to answer the phone and also for them to attend to the pharmacy!!!!!
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July 2023 by Kim M.
The two front cashiers (this afternoon-receipt says 1:45pm) were the rudest I have ever dealt with. The one refused to help with I needed on the phone. I had to talk to the lead Jen. She was able to help me over the phone right away. She told me to come to the store (I needed to exchange, didn't have the receipt) and either put in the account phone number OR ask for her. I got in one line (the rude phone person) and she was helping another customer, I think with an exchange. Then she asked the other cashier to take my exchange. I had been waiting in the first line, before any of the customers in the second line. The cashier refused, so I waited in line behind all the customers that got in line after me. Entered the phone number that Jen had found the transaction under. Right number, but she didn't find the account. She reiterated rudely that she couldn't exchange without the right phone number. I told her that it was right and that Jen had found the transaction under that number. I asked her to call Jen up. At first she refused. I insisted, so she got louder. Rude. Jen came up and it was the right number, but apparently there was something else that the cashier needed to do to find it. Jen was able to handle it right away. I told Jen, the two front cashiers were so rude. She said she knew it. She went on to say she wold talk to her manager. I will never go to this store again as a result. Those two front cashiers, just earned me calling the corporate office to report them. I don't ever complain, but they were so very nasty and rude. Especially the 2nd one! I plan to call trigger after the 4th! They don't deserve the one star I had to give to post this review.
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March 2023 by Nataly Abou mousa
Very slow and unorganized. Even if you go to their drive thru, you have to wait at least 30 minutes and that’s with only 2 cars ahead of you. Walmart neighborhood pharmacy is much better
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December 2022 by Net A.
I use this location for their same day photo printing.Walgreens Photo Service also do personalized items like mugs, calendars, wall decor, framed portraits and other photo gifts.Some good sales on cosmetic and gift items.When you use the app to place order online they usually have a promo discount coupon code to save on your prints.
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September 2022 by Olga G.
Horrible service! short Staffed dirty store people coughing in RX line with no masks! Very unhappy customers throught the store. This us what Rite-aid left us with?
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July 2022 by A Romero
Horrible customer service. The pharmacy didn't assist me in getting my daughters mental health medication transferred across the street to a cheaper provider. All they had to do was pick up the phone and contact the pharmacy and provide the doze and quantity ?♂️ I'm very disappointed
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July 2022 by Enrique Flores
Came for my second vaccine dose, appointment was for 5pm. I got there 10 minutes early and there was no customers. I've been waiting here for 45 minutes and the employees are just joking around and not even care about my appointment.... try to avoid this one for any of your vaccinations
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July 2022 by Mr Daniel and Mrs Sylvie Gamboa
There's this jealous insecure black lady that works there they say her name is Lepori (she's really heavy set/ really over weight with brown hair) she's very unprofessional and she definitely has no dignity or Esteem at all. whatsoever. That store needs major help.
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July 2022 by Ana Mendoza
Yesterday I went to this pharmacy because I had my appointment for my booster vaccine. There was one person in front of me. I asked her if she was waiting to check in for her vaccine. She said no, so I went ahead and I step in the window for checking in . I stood there for 15 minutes! The four people inside the pharmacy just looked at me and said nothing. Finally one woman came to the next window to attend the woman who was in front on me when I got there. And then she attended another woman who came later. After that, she looked at me and she said that there was only one line, so I told her that I was waiting for 15 minutes and I had my appointment. She didn't care, and she sent me at the end of the line. The line was long! She didn't care that I was waiting for a long time, she could take me after the next customer. This is the worst feeling I had in a long time. The worst customer service. And I am more mad because nobody that saw me standing there told me anything in 15 minutes! I am not going back to this pharmacy again. Now I know why this pharmacy has the lowest starts.
