Walgreens, a popular pharmacy chain, has received mixed reviews from customers. While some report excellent customer service, with staff going "above and beyond" to assist them, others have experienced long wait times and a lack of attentive pharmacy staff. The store's cleanliness is generally praised, but there are concerns about understaffing, particularly at the registers. Customers have highlighted the need for Walgreens to invest more in its employees to provide a consistently positive experience. Overall, the reviews suggest a business that has room for improvement in delivering reliable and responsive customer service, particularly in its pharmacy operations.
Pharmacy staff customer service is weak! I literally had to phone the store WHILE I was standing there and have the manager tell one of the FIVE pharmacy employees to assist me. The entire store is pretty much a wreck. Not sure what’s going on. Definitely not the Walgreens I’ve grown accustomed to.
October 2023
I went to this Walgreens last night & had the best customer service I have ever experienced. Thank you Cinthia and Art for going beyond customer service expectations.
February 2023
Cashier and sales employees friendly :) store is clean and newer .
