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August 2024 by Nolby C
Their operating hours on Google are not accurate. I drove all the way to the store because Fridays they are open until 9pm. Only to arrive shortly after 8 and it was closed. Very disappointing, they need to update their hours on Google.
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May 2024 by David Rodriguez
Staff Was Really Nice & Helped Me With My Exchange with no issues. 10/10
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March 2024 by Brooke Cruz
The staff is very welcoming and friendly and specifically Desiree was very sweet and helpful.
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April 2023 by Icy_love444
As soon as my son and I walked in, all staff were very welcoming.We were immediately greeted by Johnny, he was very nice.William also, greeted me to let me know if my son needed a dressing room let him knowAt check out Sydney (I believe he was the Supervisor) asked, “How was my visit? And did all staff ensure we were taken care of”All around great customer service! I will definitely be back.I have been at this store many times, and this was the first time that I actually felt welcomed.If Sydney is the supervisor, he is doing a great job ?? with improvement.
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March 2023 by Isis W.
As soon as my son and I walked in, all staff were very welcoming.We were immediately greeted by Johnny, he was very nice.William also, greeted me to let me know if my son needed a dressing room let him knowAt check out Sydney (I believe he was the Supervisor) asked, "How was my visit? And did all staff ensure we were taken care of"All around great customer service! I will definitely be back.I have been at this store many times, and this was the first time that I actually felt welcomed.If Sydney is the supervisor, he is doing a great job with improvement.
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October 2022 by John Chavez
Walked in and all the employees infront were having a discussion about boyfriends and girlfriends drama they were so loud not even a welcome to tillys or how can we help you i was very disappointed. Luckily there was one employee that really stand out here he was helping all the customers and made sure they found what they needed. His name was Alex and was very friendly. Thank you Alex for understanding what a place of work should look like. They should give this guy a raise.Date:10/02/2022 time: 12:45pm
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July 2022 by Joshua C.
I walk in and was not greeted or acknowledged once. I was just looked at. I didn't know who was an employee or customer. At checkout, I place my item on the counter. A young woman walks up (without saying a word) grabs the item I am purchasing, scans it and asked if I have an email. I proceed to ask "How are you doing today?" She responds saying "Fine." Definitely not impressed with the lack of customer service at this store and I will not be back.
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September 2021 by Ann Castro
Thecwaitimg time to pay was a bit long . Considering they were not that busy.. the sales floor people were very helpful though!
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August 2021 by Luke Phillip
Great surf and skate clothes, shoes,and accessories.
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January 2021 by Lina Castro
Thecwaitimg time to pay was a bit long . Considering they were not that busy.. the sales floor people were very helpful though!
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October 2020 by Randy Morton
Nice store friendly and knowledgeable staff. A little pricey. Nice choices.
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October 2020 by William Colix II
They were really nice and fair to me. I would recommend it to my friends and family. Great store
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July 2020 by veronica velazquez
Today I had the pleasure of meeting Marisol who helped me get some beautiful sandals in my perfect size. She also assisted me in getting the perfect size for my best friends birthday present. She had a very friendly / welcoming personality. I’m grateful I was assisted by her today.
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January 2020 by LA Glithes HD
Nice store friendly and knowledgeable staff. A little pricey. Nice choices.
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January 2020 by Rina Leanne
I am genuinely disappointed with the customer service. You'd think as a new store you'd make sure to provide people with exceptional customer service to make a lasting impression.. but what I got was no one able to help me find a sweater that said was available to pickup online but did not see inside the store. Saw a girl go to back stock to get something for another customer but when I asked her I was replied to with an attitude and she said they didn't have it in the back when clearly online it said otherwise. Tillys prides itself to make you feel like you're a friend while shopping but they would rather not interact with you here. I dont think I'll be coming back to this Tillys. I Would rather make the drive to Redlands where i am at least greeted lol
