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July 2023 by Samara C H.
Well, I got my truck back after a month and all disassembled, and not running of course! Here's the story: my truck was turning off and on and I found one relay wasn't working and clicking (efi) he found me on Foothill Blvd and Cactus Ave with my hood open and stopped by to see if he could help (which was nice at the moment) I explained the issue and he went to his shop and brought one and said yeah it is the relay and switched them, the truck worked but turned off after a minute and he said it is your fuel pump and I brought it to his shop around the corner (with some gas I had in a container I was able to keep it running pouring in the intake) got there and changed the fuel pump he said it wasn't working, then tried to start it and it did! I was happy, but it turned off again (doing the same issue as the beginning) and I tried the gas straight to the intake again and it stayed running (so it was a fuel related problem), they said ok just leave it here and we'll figure it out and call you when it's ready or we have some news, (never called me) I went back like 3 days after and they said they didn't have time yet, give me more days another week and I didn't bother them ( I'm really patience ) again never called me and I went back after 2 weeks and no news they told me to come back the next day, so I did and they said it was my computer that it wasn't sending pulses to the injectors, and that the fuel pump had power and everything else was fine, but the computer needed to be replaced And said no one has it and it's not longer available (1993 toyota truck 22r engine) Okay maybe you can get it he said, and I looked up on the internet and found one and went back the next day to show him and ask if it was it and he said it was so I ordered and told him it might take a couple weeks (truck has been in the shop for 2 weeks already) and he said ok let's get it. I received the computer last Friday afternoon and was going to bring it Saturday but before I get to the car I received a phone call (it was Felipe's employee the electric guy) and said that they have been waiting for the computer too much time and I said I'm on my way I just got it, and he said I don't care I'm telling you even if you bring it we're not going to fix it it's been too long we need the space just come an take it or we're going to push it in on the street like it is and if they steal it or they tow it its not our fault! I said we'll my truck it's not fixed yet it it's your responsibility cause you said it was the relay (and it wasn't) it was the fuel pump (and it wasn't) it is the computer now and you are not fixing my issue like you guys suppose to, he said I don't know nothing and I don't care I'm just telling you what's going to happen, I said okay do whatever you have to do I can do nothing about it then thanks. And hang-up, I ended up renting a dolly to bring my truck (disassembled, unfinished, not running, full of dust and grease finger prints all over it (white truck) anyways I had spent $600 us dl by now and have the same issue I came in, brought my truck home and explained my dad the issue with the engine and he said I bet you if I replace the computer it is going to have the same issue, so he did some testing and by the time of 1 hr he had it running, (with the original computer my truck had) do you know what was the issue all this time and money I waisted! It was just the power wire pinched ! I couldn't believed if I didn't see it, but I guess because I'm a woman (and don't know anything) people just tried to take advantage of this, or they were being racist or really don't know what they are doing. Anyways thanks for your time. I'm glad I took it home if not who knows what else they will need to replace. Thanks and all this it's been an bad experience unfortunately but I'm glad my dad could help me and fix it for $20 bucks. God bless you all
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July 2023 by Irwin Jimenez
They know what they're doing. Absolutely great work. You want it fast & cheap? Take it somwhere else. You can't rush "quality" work. These guys are good and they deserve what they charge, which is quite fair, mind you. Highly recommend them.
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May 2023 by Alfredo Raya
These people are not good with their time frame by weeks. They did a terrible job, I found a lot of loose bolts and i never had an oil leak in my truck until after they worked on it. I went back a mechanic said the owner wasn't there then minutes later the owner comes out.
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February 2023 by Rouge Campos
These guys are scammers they will fix your car only to have something else go wrong with your car and take your car to their house and for a joy ride... do not take your car here...theyvare crooks
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November 2022 by Salvador Campos
Great service only place my family goes and price are ?Service: Engine repair
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May 2022 by Dray Dray
I give this place a five star. With reading all the rumors of this shop and trying them out. It helps me see and realize that these bad reviews are opinions of customers who can not leave their vehicles with them. I have trusted this place and I continue to trust this place because my car needed so much work and even though it took a long time they still get the job done right. You never want to rush an one working on your car your life is in there hands so having patience this is the place to go. I knew the work they do is great because why else would a lot of people come to get help on their cars from them? There is so many shops in this city and town and I have gone to many and this place is by far the best work done on my car. They treat you like family as well. Wonderful people and very hard and dedicated workers. I am going to keep coming back and recommend them to anyone who is looking for work on their cars. God bless them and all they do for their customers. Thank you Son’s of Ramos for giving us your best. And driving my car around to make sure there is nothing wrong with it and we leave safe from your shop. You are all wonderful people, a great family, and amazing hard workers. Don’t judge them until you understand that taking time is better than rushing someone to work on your car. Safe is always better than sorry. So never rush a man who is trying to make your car live a longer life than expected.
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May 2022 by Stephanie P.
Coming into the shop I was sent my a mutual acquaintance Felipe who I believe is the owner came to help me. I told hi I had a leak and I needed my ac fixed. Okay so day one he couldn't get to my car asked me to come the following day I agreed came the next day he replaced the power steering pump which I had just bought about 4 months prior. After replacing it he informed me I needed a new rack and pinion which I also just replaced month prior I took his word for it as he assured me he'll get it right. Four days later and about 1500 dollars later I get my car after him trying to tell me his ac machine was broken but he can "Mexican fix it" I told him NO I don't approve of short cuts or half a** jobs I have kids that I drive around daily their safety is priority. So I pick my car up check engine light is now on want prior Felipe told me that it's an easy fix and bring it back tomorrow he'll fix it. So I bring it back day 6 he randomly changes the clamps on my battery that hold it to the power and even then you can see all the wires exposed and did a botched job charged me for it. Then I get my car and asked about the light he said the fuse must be broken and he unplugged my battery to reset it. Upon paying the gentleman in the office creepily asked if I was single I told him I was married as I have my late husband's name tattooed on my finger and still wear my ring. Once I told him that he said oh and proceeded to lick his lips and look me up and down. Then asked for a tip. By this time I took the car as it was stated my concerns told to bring it back Felipe told me I could sue his employee for his inappropriate harassment towards me. I needed to get out as my frustration anger and and situation was concerning as my husbands brother was actually highly upset. I feel scammed botched and completely taken advantage of
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April 2022 by Chris Garay
Fast repairs and friendly service. Bring your car hereService: Steering & suspension replacement
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March 2022 by Bernice Brown
This my dog I been knowing Ramos for some years and he still in business , says alot about them
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February 2022 by crystal r.
My husband and I had problems trying to find a good mechanic for years! After gettin our car fixed at Sons of Ramos we will never change mechanic, we might have to drive a few minutes but it's worth it. Again we had a problem with our vehicle leaking oil he fixed it! He did a transmission service fixed the leak at a fair price and made us feel at home. We love the fact that this business is a family oriented place and they make you feel right at home. Not only that but they gave us some freshly cut oranges! HIGHLY RECOMMEND this mechanic!
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October 2021 by Reggie W.
Honest hard working family the work I had done was good and the price was fair. The man works day and nights, to make sure that the work is done as promised.
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May 2021 by Destiny De La Cruz
They took two months to fix my car & made excuses every week that I would call them. I would call & they would tell me next week they would be finish with my car & when that following week would come they would say next week again. Very unprofessional ! After they gave me back my car, the next day it shut down on me and is not drivable. Please don’t go here, a waste of money & time !Services: Engine repair
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February 2021 by Jorge Cerano
They have help me with my car alot & the price is the best I won't take my car any other place . Thank you guys for good service son's of Ramos . I recommend
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December 2020 by Wynemia Johnson
Reasonable prices
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November 2020 by Curtis Daniels
Good service.
