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October 2023 by John D.
The pharmacist is sooo rude and unnecessarily mean. Please avoid at all costs! Horrible customer service, doesn't care about patients
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August 2023 by Lourie Siegrist
This is the worst pharmacy ever, Amir the owner is extremely rude. Not to mention the staff will lie to you and tell you they have medications in stock just so that they can get you to transfer all your medications to their pharmacy. But as soon as you try to pick up your medications they’ll tell you they don’t have it and it needs to be special ordered which will take time to get. They went as far as transferring my medications from another pharmacy knowing full well they didn’t have anything in stock and couldn’t get the medications period. They totally wasted my time and to boot gave total attitude when I asked why they would have my medications transferred if they knew they didn’t have it. I’ll never go back to the pharmacy ever again!!!!
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July 2023 by John Perez
Does not take care of new patients. I called to make sure they had my medicine available and they said yes, it was my first time going here.once I got there it was a different story by the older male pharmacist, he said not all medicine was available even though I had just called 15 minutes before showing up and was told by the female pharmacist that it was all available. I found out by one of the employees there that he does this all the time he saves his medicine for his regular patients it's nice to know that he takes care of his regulars but not new patients. Not a great way to make business he shouldn't be denying medicine to any patients in the first place. If your a regular patient good for you because he will take care of you but new patients just go somewhere else
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July 2023 by Carlos Song
Their delivery service is second to none. I don't have to drive every 4 weeks to get my refills and it takes 30 minute round trip drive otherwise. Very friendly staff that treats me like family. Amir the pharmacist and Emed and all other staff are kind, polite like family. I take over $6000 worth of meds every month so I hope North Rialto Drug makes $60 thousand USD a month so they can retire at age 55 or earlier and not retire after age 67 or 70. I want Amir to make $2 million a year and Emed $120k a year so he can fly to another country because that's his dream before he dies.
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April 2023 by Misty Sagasta
My whole family of 7 comes here for about 10 + years. This pharmacy is family. Each one of the people who work here work together to get everything done. They're nice caring and work hard. I'm very blessed to have this pharmacy they will do what they need to do to make it right.
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April 2023 by Richard L.
I tried transferring my prescriptions from Rite-Aid to a family owned pharmacy. I came in last week to North Rialto Drug & Med Supplies with my list of prescriptions and the contact information for my primary care doctor. An older man was at the counter when I arrived today, and he was curt and abrupt. He told me that my prescription cannot be filled at his pharmacy. I tried to problem solve with him, and he kept repeating in broken English that he cannot fill my prescription. I shrugged and turned around, and over my shoulder I said, "Gracias por nada."
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June 2022 by Barney Leon
They treat Mexicans with no Respect..... Not retuning here again
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May 2022 by Dale M.
I was referred to this place by Walgreens when I was searching for a mask to use with my grandsons nebulizer. Alson I need the hypertonic saline solution to go with it. My grandson was ill with fever and sore throat accompanied with severe croup. I called North Rialto Pharmacy and was assured by the girl on the phone they had both in stock. I gave her a detailed description of both items a five year old could understand. I left my work for lunch around two P.M. and drove 20 miles to pick these items up and drop them off at my house when my daughter and grandson were waiting. The old man who greeted me(owner/pharmacist) asked what I needed. When I told him he said they did not have either item in stock. I let him know I called to confirm before driving all that way. He proceeded to tell me that there is no saline solution for that machine and that I was confusing it with albuterol. I let him know I was familiar with albuterol as my son was a asthmatic .He also stated that the mask and saline solution was by prescription only. When I assured this "pharmacist" it wasn't he didn't believe me. I then showed him a image of it on sale at Amazon. Then he did a 180 and said yes you can get it on Amazon. I don't know if he suffers from dementia or was just ignorant but didn't seem to really be up on his game as far as prescription medicine was concerned. Scared the hell out me that he is dispensing drugs to the public. He store is pretty run down and a lot of the shelves are empty. A good deal of his merchandise is pretty dusty and looks like it has been there for quite a while. I would give this place a wide berth. The girl answering the phone seems like she'll tell you anything to get you in there and the chance of a misfilled prescription seem pretty hight to me. Just my opinion.
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February 2022 by Elise Enrico
Everyone here is very nice and respectful however Rosa is the most nastiest human I’ve ever came in contact with. Just calling to see if my medication is ready makes my whole day horrible with her attitude. I don’t know why one person Has to be so horribly rude on a daily basis is beyond me.
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August 2021 by Grace H.
I have been a customer as well as my family for several years and they are always giving us issues with medications and approvals. We have had to call out doctors and providers only to confirm and also today I went in and they refused to give me a refill not only that they lost one of my prescriptions and denied that they ever got it from me leaving me no choice but to call my primary to be able to obtain it back. I have also called hours in advance to refill medications and they never have anything on time .
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July 2021 by Morgan Collins
Small pharmacy but they always take care of you. The older males can be a little short but that will pass.
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July 2021 by Priscilla G.
people who dare to write a bad review are the same horrible people that don't know how to treat people right. karens. the people who work here are great ! so kind and wouldn't dare be rude to anyone. stop giving our essential workers a hard time.
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November 2020 by Cherry YT
I really love this place. The owner and pharmacist are very nice. But the ladies that fill the scripts forget to fill Scrips. Or leave some out .I feel they either need more help or new workers. But I wouldn't go anywhere else...
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October 2020 by Brian Blythe
Great place that has medications other pharmacies do not. They get it ready fast too
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July 2020 by Oscar Infinte Personal Guild FIO
Its good on a good day. I being observing this place for sometime there like the blacksmith of alchemy and potions n Lexurs. But wish i could be more detail but sonstimes is better just said. There homosapien you know. And i like to be straight forward like them. But sometimes am just doing errands n there aura just clashes mine. But hey its very down to earth place. If you dont like it go and find a better 1 a big pharmacy's and see how they treat you. Security and banned yo . I see so much in my little peasant life