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October 2023 by David T.
Thank you velma!!!!!! I was tight on time and came to the Velma's store RIALTO FLOWER & Gift shop. She made it so easy for me, I appreciate you for helping me velma, I 100% recommend this place if your looking for great customer service.
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February 2023 by Priscilla A.
I would definitely not recommend this place at all I was overcharged today I honestly can't believe it. She charged me 7$a rose I got 24 white roses plus 5$ worth of white flowers to make it look full the total came out to 170$ YES you seen that right! 170$ it's unbelievable she was going to charge me more with tax .If I would've known that from the beginning before she made the arrangement I wouldn't have purchased them. Never again will I come here PLEASE DONT TAKEN ADVANTAGED OF LIKE I DID.
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August 2021 by Joy W.
Update Now that the dispute process has completed, I am downgrading my rating to 1 star. This merchant lied to my credit card company and said goods and services were rendered. Which they weren't, and they never claimed to me that they were at the time. I'm not too happy with the credit card company either (Citibank) for their perfunctory handling of this, but that's a different review. So I have no idea about the quality of their flowers, since they were never delivered, but they are apparently running a scam through their web interface.
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May 2021 by Porsja T.
I placed a phone order for same day delivery and the arrangement was beautiful and delivered in a timely manner. It was custom for my friends birthday. I was very impressed at their professionalism and excellent customer service.
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January 2021 by Jessica R.
Beautiful little flower shop! the woman was super helpful and friendly! Great prices too! She arranged this beautiful flower arrangement in around 15 minutes and it came out so beautiful! Will definitely be coming back here!
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November 2020 by N R.
Super happy with this gift shop. Not only are they super affordable but they're extremely kind and quick. I called this morning to get flowers to delivered for a friend. I live an hour away from Rialto so me delivering flowers wouldn't be possible but luckily thanks to them it was. They delivered quickly and made the arrangement so beautiful. I didn't have to tell them what flowers to use and it came out so beautiful. I am so content, grateful and super happy with this shop. Definitely will be recommending them!
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June 2020 by Cheron P.
Called Vilma because I needed a yellow flower bouquet in about 4 hours. She was great on the phone and quoted me a price that I thought was fair. I called her back about an hour before I was suppose to pick them up and told her one of the types of flowers would not work for us due to allergies. she was so understanding and changed out those flowers. We picked up the arrangement and we were very happy with our purchase on a Sunday afternoon when no one else was open. Thank you Vilma! I wish I took a photo before we dropped them off.
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May 2020 by Cassandra R.
Ms. Vilma is a sweet and professional woman. I went there on Mother's Day and there was a long line of customers. I went there last minute, because I forgot about my mother. I checked everywhere and flowers were completely gone from even streets. I waited in line and observed her with her customers. She gave them excellent prices and shunned no one. Although the line was long, it was more than worth it. She made me a beautiful arrangement for a wonderful price. The best part of it all is that she wasn't even stressed about the amount of customers she had. She had flowers in her cooler that were waiting to be delivered, and she had someone taking orders for her from the phones. I was very impressed with the customer service, arrangement, prices, and efficiency. Thank you Vilma.
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May 2020 by Traci G.
DON'T SHOP THERE!! I placed an order for Mother's Day and was told to come back in an hour to pick it up. I came back 2 hours later and it was not done. THEN she told me "sorry, we're out of flowers now." I might have been able to go somewhere else 2 hours ago! Horrible customer service and they don't know what they're doing!
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July 2019 by Crystal V.
Ms. Vilma created beautiful flower arrangements for our wedding in December. She made our centerpieces, my bouquet, the bridesmaids bouquets, corsages for the moms, and boutonnières for my husband, the groomsmen, and the dads. She was absolutely pleasant to work with and made our day extremely special. I asked for tall centerpieces and she special ordered them to meet our request. We had a Christmas wedding and she did a wonderful job capturing the season within our arrangements. We were blown away when we entered our reception space and saw the beautiful flowers across the room. We would highly recommend her flower arrangements for weddings and any other occasion!
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February 2018 by Evelynn B.
If you want to give your special one a surprise this is NOT the place to go. My husband got me flowers for valentines day even the lady put the date 2-14-18 to deliver and got it today 2-13-18
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September 2017 by Erick M.
I bought flowers here for my ex wife and I believed that the prices were reasonable. The employee made a bouquet for me in a short amount of time, which looked good. I would go back if needed.
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June 2017 by Mary G.
This is the worst flower shop I have ever been to. Very overpriced and not a big selection I will not be buying there ever again do not waste your time with this place .
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May 2017 by Giovana M.
Worst flower shop ever! Not only do they not have a selection to choose from but the customer service is the worse. I'm not the type to get mad or offended, I'm very patient but today I was really mad. I went in trying to get a flower arrangement or something cute for my mom for Mother's Day. There was a young black woman helping me very nice but didn't know the prices so she had to ask another lady (maybe the owner). I was wasn't sure what I wanted to take, a man comes out with a nice single rose and I asked for the price than the lady answers since he didn't know. The lady was in the cashier charging someone for their order, the black woman suggested some things but I told her I was gonna wait for the owner to finish to ask her some questions. The man asks me if I was gonna take the single rose and I told him I wasn't sure. The owner rudely says "well we don't have time" I was shocked at how she said it there's many ways to tell someone is a busy day let us know when ur ready or something but no she said they didn't have time. Shocked I asked her "what did u say", she said "we r very busy we don't have time". I then said ok thank u and left. Seriously I drove all the way from Los Angeles to see my mom n get her flowers and I had my two year old son with me he was tired i was tired. I was very angry at her attitude towards us. Don't buy here it's over priced and they r rude.
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April 2016 by Claudia H.
Nice flower shop in downtown Rialto. Flowers are fresh and the florist is very professional and friendly. Definitely a good local flower shop worth supporting.
