CARSTAR Avalon Collision Rialto is highly praised for its excellent service and professional staff. Customers appreciate how the team walks them through the repair process and keeps them updated throughout. The staff, including representatives like Kyle, Rebecca, Nikki, Gabriella, Mike, Steve, and Brian, are described as courteous, helpful, and patient. Many reviews highlight the quick turnaround time, with repairs completed within a week, and the work being of high quality, including good paint matching. Customers feel confident leaving their cars in their hands, knowing the repairs will be done right the first time. The team’s helpful and kind attitude makes the experience smooth and stress-free, and many reviewers state they will return for future auto repair needs. Overall, Carstar Avalon is recognized as one of the best body shops, offering great customer service, quality repairs, and timely completion, making it a top choice for collision and auto body repairs in the Rialto area.
Charles, Kirk, and the team are awesome! My estimated date of completion was 2/27/26 but they got me my car back on 2/16/26. Updated me twice a week and went over and beyond!
February 2026
We needed some repairs done after an accident. We were completely satisfied with our care of our car. Communication was on point, and the car was ready before the estimated time promised. Color match was dead on. Carlos took care of us, he was awesome! We highly recommend using this Carstar Avalon Collision Rialto.
February 2026
They did a great job fixing my car. Charles was constantly giving me updates and keeping me informed which made me feel comfortable with the process. The girl at the front desk was always kind and friendly. Overall a great experience. I would highly recommend.
