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January 2024 by Lauren Hogan
Was visiting the area, someone hit my gf and i's car and took our driver side mirror off and shattered it. Christmas eve and places were closing early. Called around, many places didnt have what we needed and we only had like 30 mins but this autozone had what we needed at short time so we were able to drive back to Oregon safely. Awesome service.
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December 2023 by Natty
Marcos was fast and professional at helping me to change both my headlights. Thank you so much! You deserve a raise.
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December 2023 by Joel G.
Went in with no name of the part I needed and Marcos was able to help me get the right part. He also recommended an auto parts store that had a part available near by. Great customer service from everyone!!
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December 2023 by Estaban M.
Juan R took care of my special order quickly. I ordered six different air charge sensors trying to find one that would fit my custom project and he had no problem pulling in. No time at all during a crowded time. Thanks again Juan and AutoZone.
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November 2023 by Maurice Cuellar
Albert was awesome. Patient and helpful. Got all the parts we needed. All the staff were friendly. I would come back again!
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November 2023 by Ana Mercado
Albert went above and beyond. He was super knowledgeable & helpful. Would definitely recommend this Autozone location.
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October 2023 by desiree valle
The employee helping me was amazing she answered all my questions was very patient and understanding keep up the great work Alex A. Stay blessed
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October 2023 by Rebecca Shull
The little kid didn't even know what size window wiper I needed and I was just double checking to see if he actually knew obviously the passenger fits the passenger side not the driver's side he didn't know that oh but they're all out of the driver's side apparently and I asked him can you go look in the back he's like nope I didn't even go try
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September 2023 by Jaime Guillen
Awesome. This place saved me 300 bucks on car repairs.
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July 2023 by RC AUTO REPAIR SERVICES
5+ Stars for this location and their staff, but really have to say my hat goes off the the Commercial Staff/ Management in the back holding it down and always taking care of not just myself but my customers I get on a day to day basis and my loyal regulars.. keep up the hard work and hustle trust me it doesn't Go UnNoticed!! ( ** PAUL, RYAN, DAN IN THE FRONT !! AND FEW OTHERS OFF HAND IM BAD WITH NAMES BUT YOU KNOW WHO U ARE !! KEEP UP THE GREAT JOB MANAGEMENT YOU GOTS THIS LOCATION ON LOCK AND KNOW UR STUFF !!!*** "RC" AUTO REPAIR & SERVICES LLC. ** RAY C. ***
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July 2023 by Benjamin Cortez
Associates need to be retrained on customer service. I was at the register, trying to pay for my oil filters and it took like 15 minutes for the guy to acknowledge me that I was up at the front register. One of them said all the guy forgot to ring you up. I will ring you up right now another five minutes pass by and I still didn’t ring me up until I finally said pay for this or not that’s when you called. I kind of forgot about me and finally rung me up. This branch needs to focus more on customer service.
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July 2023 by Adam Specht
I was having a rough time with my son‘s car could not track down the part. This is the only AutoZone that could help. Trust me. Nancy was the best retail personnel I’ve ever dealt with. I was in such a bad mood and Nancy help me out with a smile. She knew exactly what she had in stock and I should’ve trusted her but I don’t trust no one. She assured me she had it. I drove all the way over there and she did give this lady a raise. I love AutoZone all shop here for the rest of my life. I’ve already have been for the last 30
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July 2023 by Martin Torres
ERIC S. at the Rialto location is an exceptional employee. If i could give him 10 stars I would. He went way above and beyond and helped me to purchase a much needed battery for my wifes van. I didn't quite have enough money for this purchase so he volunteered to pay the remaining balance so my wife could get her new battery. He even insisted that i didn't have to pay him back. Honestly i wish there was more i could do then simply pay him back, I'm very grateful, so i returned and payed him back and I'm leaving this review to show my appreciation and gratitude because he deserves the recognition. Next time i need something for my car, I will definitely keep coming back to this location because i was completely satisfied with his customer service. He even took out the old battery and installed the new one with no problems and the van quickly started right up. Thanks Eric for putting yourself in your customers shoes and helping the way u did. 10 stars ⭐ please give this young man a raise.
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June 2023 by Cannon Balderrama
I came into the store to pick up a part i ordered via the AutoZone app & Andres proceeded to tell me that I “could go grab the parts myself” when I asked him about if the parts would be ready today and if I needed to keep refreshing the app since it said the order was processing.Peter was nice enough to assist me a couple hours later once I came back into the store after waiting in the lot by looking up the parts on the computer and let me know they didn’t have either in stock.I had to ask Andres what his name was due to him not wearing a name tag, don’t know why asking him about picking up a part would need that last second comment of suggesting me to get the parts myself when I definitely would if I could. I wish Andres the best!
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June 2023 by Albert A.
Great service, I commend Eric for the speedy service in finding a battery and even took the time to install it. Only drawback is the short hand they must have especially on the weekends. But overall, great experience.
