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January 2024 by Chris Browne
Ken and Brent are easy to work with and they have always done a great job with our taxes.
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March 2023 by Flo H.
I am absolutely disappointed in TaxStar (Ken and Brent). After many years of doing my taxes, they are no longer whom I will go to for them. They made a mistake on my taxes last year which cost me $900 (that are now being taken out of my 2023 taxes smh), that I have to pay back to the IRS. PLUS, I didn't receive them until December!! I have emailed them to see what "WE" could do about it, still giving them the benefit of the doubt, but NOPE, they have completely ghosted me. Sucks because I always spoke so highly of them to others. Now, I can't even believe how they played me.
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August 2022 by Kim J.
They use to do my taxes then I did them myself. I had tax years from the iRS from the years that they filed on my behalf. I called Ken & asked him to assist me to file a payment plan and sent these letters to him back in June. No response from Ken on the payment plan. As of today 8/24/2022 Had to call him he hadn't done anything and no follow up on any of my emails. He told me to call back again tomorrow. Unacceptable Regards Kim
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November 2021 by Ronnie Noday
Excellent service
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August 2021 by Sheva D.
I don't know if this business is still around because my last experience with them was being ghosted by Brent as the tax deadline approached. So I went to someone else and she couldn't make heads or tails of what he started. Over a year later, I'm still untangling the mess I got myself into based on his bad advice. There are so many tax preparers out there. Find a real professional and stay away from this company.
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June 2021 by Vincent Sanchez
Not taking new clients. Do not call! Look somewhere else. May 2021.
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February 2021 by Ronald Noday
Excellent service
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October 2019 by Nurse 2.
Probably be the last time I use their services. Partner accidentally gave them one 2017 W2 and they included it in the 2018 income. Yes partner made a mistake but you would expect professionals that do taxes to easily catch this. Makes me question whether they even look at the paperwork they are preparing for their clients. For $240 they charge to prepare standardized tax returns... I would expect more attention to detail and thoroughness. They stated they were too busy to fix and they would fix in a couple of days past the deadline. We'll see if this will be done. They had time to cash our check fast (almost immediately) though.
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June 2019 by Vic R.
Ken and Brent. They kick a*** Both are knowledgeable about taxes and tax resolution. Friendly, affordable and efficient.
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May 2018 by April N.
Great service, always willing to help, Ken is a nice guy and ontop of all his prices are very reasonable. Fixes all problems and looks into helping in anyway possible. Taxes are way easier when Ken is involved
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January 2016 by Emma Ayala
Very friendly staff! Answer all my questions and have the best rate in the valley. I have been getting my taxes done my them for many years now. I've recommended all my friends and family to go here.
