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December 2023 by Daniel C.
I walked in hoping I could get some help with a personal loan, I was immediately greeted by the branch Manager Mina and everyone on the teller line. I spoke to Mina before getting started with the process and he was of great help. Mark was very helpful and made everything run smoothly. I've come back and all the girls and guys have been extremely polite I enjoy stopping by and getting all my transactions done here.
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September 2023 by Antonio Orozco
Great customer service
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July 2023 by Gabriel Navarro
Really respectful very helpful and good energy when I come to this location
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February 2023 by Daughter Of T.
Premiere credit Union is an awesome establishment. I want send Compliments to the gentleman that just helped me this evening by the name Manuel. I called in to make sure my account good standing. After making sure that my accounts were. Manual suggested things things that he didn't Have to especially when I didn't call for that. He suggested that I would put a minimum in my credit Union Savings account . These people handle hundreds and hundreds of people A-day. I felt And I received Is best customer service received. Thank you for your time and your help sir.God bless you. By the way every single time I deal with the credit services line or customer servthey're pretty much all awesome to be honest with you. You get 6 stars from me.
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July 2022 by Turi S.
From Day-One it has been a very personable, yet professional experience. I opened my account with Mr. Mina Hermina, Branch Manager, and it was the best decision I've made. The staff at the Reseda branch are courteous and the walkin visits are efficient. My most recent business was being approved for a car loan. They are the experts and really take care of you. The degree of trust and their concern for my financial health remind me that I'm a shareholder, not just a number. I remain grateful.
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April 2022 by John Z.
Worked with Mina Hermina, was amazing customer service. I asked for a car loan and Mina took the time to go over terms and rates and help me understand which one is the best for my financial stability. They really know their numbers and their finances! I was very pleased with their knowledge and with the overall experience and quality of service! Highly recommend!
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March 2022 by Lena G.
Hi all to all customers looking for a good a quality bank this is the best, years ago I was hunting for a bank and no one offers a awesome service like Premier AC Union.
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February 2022 by Rosevher Ann T.
This branch is the best!! Mina & Mark are the best! They will help you the best they can!! I got my auto loan from here and they helped me through everything. I didn't know anything about it and it's my first time buying a car and they helped me with everything. They have the best service ever!!
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January 2022 by Lovjeet U.
Mina has always been helping me and my family with all the banking needs. A very professional, helpful and respectful guy. 5 stars for his service.
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November 2021 by Lalo C.
Overall experience was amazing & second to none, Francesca is by far the most attentive and helpful banker i've worked with! I previously opened a loan with her at my hometown branch in Ventura and when needing to open a new one I made the drive to the Reseda branch because of how much I enjoyed her work ethic. For any interested clients looking to open any type of loan or account, I would highly recommend working with her as she aims to break down any questions you may have in the easiest way possible and goes above and beyond to make sure you are taken care of and on the same page at all times. Truly a great experience that leaves you with a peace of mind and feeling that you are taken care of at any given time!
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October 2021 by Mikelle No
I recently had the pleasure of working with Francesca Fernandez, at the Reseda Branch, for an auto loan. I had been involved in a car accident two weeks prior in which my car was hit and totaled. I was not looking forward to the general process of buying a car, but Francesca made the financing aspect an incredibly easy process. She was not only professional, but worked diligently to help finance my auto purchase. Her efforts helped me purchase a car quickly, and get my life back on track. I have been a member of Premier America for years now, and it's safe to say that after my experience with Francesca, I will be a member for life.Thank you, Francesca, for everything!
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October 2021 by Shannon Edmonds
This credit union is outstanding everyone there is very friendly, knowledgeable, and eager to help you in any way they can they have helped me several time on different issues even concerning online fraud disputes that they resolved in a couple of days.SIMPLY amazing representation at the best rates around. I would recommend this bank to anyone !Branch manager Mr. Hermina is the best and hardest working manager i have ever seen!
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October 2021 by Linda M.
I applied for my auto loan with Premier America because I had used them in past and knew that they give good interest rates. This time around, not only did I get a great rate I also got exceptional customer service. Francesca Fernandez was the loan officer for my loan and every step of the way she was on top of it. I needed the approval quickly due to the very high demand for used cars right now and they go very quickly. She not only pushed it through in just 2 days she was extremely responsive. Every time I emailed her for more information she responded most of the time in minutes!! Thank you Francesca for your 5 star service!
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August 2021 by Tess N.
I love my credit union. Everyone knows us and is happy to see us come in. A+ customer service. Mina helped me get a car loan and even saved me money by identifying something that I was incorrectly being charged for. He is now helping me refi my mortgage and was so helpful. He took his time answering all my questions and running through different scenarios to see what would be best for me. I couldn't give a higher recommendation.
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April 2021 by Jonathon D.
Premier America Credit Union offers superior service in the banking industry. My bankers Mina and Fernando exhibit excellence and make you feel proud to be a member of Premier America Credit Union. I recommend them without hesitation to anyone looking to change from a traditional bank to a credit union.
