Reserved a car online that wasn't available at all. Had expenses with a taxi ride for nothing.
June 2024
We booked a car and drove 30 minutes to pick it up, but they did not have a car ready for us. Instead, they tried to upsell us a more expensive car. This is the second time I have had a bad experience with Hertz. Never again.
May 2024
They give away your reservation that you paid for if you don’t come at the time without telling you.
