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October 2023 by Barry Gilinsky
These guys are great. On point . Perfect installation
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September 2023 by Diamond Shamji
I had E bike hitch put on my vehicle. They were very professional and courteous.
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August 2023 by tkm
Awesome people!! Quality efficient & professionals job!!
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February 2023 by Christine N.
Fast, fair pricing and perfectly installed.
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December 2022 by Mike P.
Writing these guys a long overdue review. We've had them install multiple tow hitches on different vehicles. Most recently on our X3 and Glk350 SUVs. Both vehicles were involved in rear end crashes and both times the hitch saved the car/occupants from major damage & injury. The x3 was hit by a drunk driver going over 100 mph on the freeway (we were going about 70, so a 30mph speed differential) with a motorcycle carrier on the back, and deflected the impact energy to the side. The glk was hit with a Thule bicycle rack and also absorbed almost all of the energy. Both were inspected post-crash and there was zero frame damage to the vehicles. Both of the other cars were totaled. In summary, getting a hitch from these guys is not only functional, it can also help reduce damage in the unfortunate event of a collision.
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September 2022 by Alex C.
They provided excellent customer service Brian was really helpful on the phone and in person It feels great to tow my trailer knowing everything works safety is really important thank you guys thanks for the good work
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July 2022 by Deborah S.
Elkhart's sure has their act together. They made our hitch from scratch, which is impressive. They are nice and polite, super professional and timely. Very impressed.
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June 2022 by Skip W
Best place in town to get this work done --Take your vehicles there --you will be Happy with their work.Your Welcome
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June 2022 by Sawman89
They helped me so very much. If you need your Jeep wired up to tow stuff these are the guys you need.
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June 2022 by Nikken
When you going to get an estimate, check with different branches each one of them has its own price you'll be surprised how many 100s you can save
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April 2022 by Carol Cutting
What a great job. Can’t thank you enough. Very thorough and knowledgeable. Even the shop was clean and organized. Will be back with our future needs!!
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March 2022 by Paula F.
Took me a year but I finally got hitched! I bought a New Ford Bronco Sport last year but Ford was all out of tow hitches. I heard about Eckharts but kept putting it off until today. I called the Mission Hills location this morning and was told that they would not be able to do it until later this week. They referred me to the Reseda location. In short, I called the Reseda shop, dropped off my vehicle and picked my vehicle up about two hours later. The install was clean. Pricing was reasonable. Customer service was outstanding. Wish I would've done it sooner but better late than never. Thank you Eckharts!
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February 2022 by R T (Outlaw)
Brian was a great help highly recommend if you're in the need of a great trailer hitch mod, repair or service
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February 2022 by Julie M.
So pleasantly surprised with this location. We were looking for a hitch for our bike rack and called around to other Eckhart locations in the area as well as some other shops. From the first call, they were friendly, honest and accommodating to our schedule. They were by far the least expensive quote around. They completed the job in a few hours and did an excellent job. I would not hesitate to recommend them or use them again.
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January 2022 by jenny d.
I have a trailer hitch on my GMC Acadia with a 2" receiver, and a bike rack with a 1 1/4" part that I wanted to fit onto it. They custom welded me an adaptor piece, complete with an additional piece so I could still lock it to my car. From phone call to job completion, it was a matter of hours. Brian was friendly, down to earth, knowledgeable, and creative in the solutions he suggested when I first arrived. Very straightforward with the pricing and various options he suggested. When I returned a couple hours later to pick up the adaptor, Mike was super nice and walked me through what they had made for me, how to put the adaptor and the new lock on, and made the whole process very easy. You don't see guys doing business this well very often anymore. I was more than impressed. 10 stars. ;-)