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February 2024 by Rafael Gallo Melendez
Good service and friendliness.
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December 2023 by Ane V.
One of the BoA that opens at 9am. I came early and waited for the bank to open. It is 9am already and we (other clients waiting) still waited for the bank to open its doors. One client is upset and wasn't shameful in saying - you're waiting for next year to open? The manager replied - we have to set up the computers first. There were 2 Tellers present. My transaction was done in no time. The Teller is nice and asked if I need anything else. This BoA is small and claustrophobic. I agree with my fellow Yelpers. It is bright enough inside though but it needs windows. Ramp accessibility to PWD which is a nice feature. Plenty of parking lot in the back.
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September 2023 by Symmbol Sanderlin
I hate I even have to put a star here. Despicable and poor customer service. The manager is rude and prejudice
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August 2023 by Hamid Kj
They dont respect to customerDo not go thereThey don't even listen to customerThe first thing they say is schedule an appointment !!!!No one cares about customer satisfaction
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July 2023 by R H
Security doesn’t care about customers safety only what’s on his personal phone.
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May 2023 by Iris “Chih-Yu” Wang
Martin and the manager were both very helpful in helping me with everything. Very efficient and friendly!
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May 2023 by Anna Foster
Worst bank of America branch ive ever seen.
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March 2023 by Norma Flores
I’ve been there for 1 hour and they wouldn’t attend me very bad service.
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March 2023 by Mykola Tomchuk
long lines. everything works very slowly you will need to spend the whole day here… it is better not to go here
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January 2023 by Noah Wiley
Might be the slowest bank west of the Mississippi. Always long lines and only 2 bankers to help need way more staff and better time management
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January 2023 by Anna J.
Horrible branch! Roger (so called Manager) was very rude and unprofessional. He provided me with incorrect information and was useless. He is incompetent and should be re considered as a "manager". Only 2 tellers and 1 banker on a very busy Saturday. He "verified" my check which cleared then came back and said "signatures don't match" LOL what do you mean??? It's an attorney issued check. Whoever promoted this incompetent person should re evaluate it.
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December 2022 by Betty R.
This branch is always under staff. Everytime I come there is a big line and only 2 tellers. Every single time!
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December 2022 by Madlen M.
Never will give recommendations to this branch. Horrible service on top of everything big line 10 and more costumers only 1 cashier working.
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December 2022 by Cristian Hernandez
Worst customer service I've ever seen at a B of A and excuse it's always that People called in sick If we go every day the manager will tell you same thing every single day... one taller for 50 Customers in line
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December 2022 by Vahagn J.
Over 12 windows and 10 desks yet I have to wait in line for over an hour since there's only 2 tellers working
