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August 2024 by Marissa Shumaker
I don’t know if it is because they are short staffed but I’ve never had a great experience here. Everyone seems stressed, rushed, and dismissive. I usually prefer to use FedEx or UPS but if you have to go through USPS do yourself a favor and go to a different location.
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August 2024 by Yumalai Mora
Accused me of stealing, Rude and would not let me ship my package
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July 2024 by Diana Davey
Disappointed. I was waiting on a package that needed a signature. First day, they said they came and no answer. I was home, I live in a studio apartment. On the second day, I left a note that I am home, plus left front door open and unlocked. After most of the afternoon pasted I went to check if the mail person came and they did and left a note back that there was no answer. Really? Front door was wide open and I was sitting 15 feet from the door. If you don't want to walk the one flight of stairs, please just leave a note saying to pick up at post office, or maybe just give a shout out to come down stairs, I mean I couldn't of missed a knock on the open front door.
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June 2024 by Umer Mansoor
Excellent customer service from a very nice lady today
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June 2024 by June Park
I went in person, and the staff was friendly, professional, and efficient.
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June 2024 by Tobias Hernandez
For the second time this year they've sent my package to the wrong house. It's not a complicated address at all, and to top it all off they've not compensated the damages as they said they would. I got called and they admitted to losing the package. Use another carriage service, they are dogwater.
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May 2024 by Alexandra Dalzell
I'm incredibly impressed with the customer service I experienced here. The team, including the supervisor, went out of their way to help me locate a package essential for a significant life event. Thank you so much! I'm truly grateful!
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March 2024 by 415 678
Ordered live fish (baby fry)on March 11Shipped by Mar13Today is March 19 still have nor received my live fishJust bunch of Gibberish from them now.Disgusting, how this Post Office is ran.It's just ran down and disgusting, not enough workers.It's dirty.They're unreliable.I have had many several packages not delivered due to the Post Office.I'm disgusted with them
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February 2024 by Wanyi Huang
I had a terrible experience at this place.I went to send out a mail with everything prepared except taping the label to the envelope because I was not sure where to tape it and it's super important file so I waited in the line in order to get some guidance from the stuff at the counter. It took me half an hour to be the first of the line but the person before me who sent out her package delayed the process a long time due to not wrap the packages well or whatever reason and the stuff just allowed her to take more than 5mins to wrap up everything and send out the mail with very patient attitude.However, when it came to my turn, I asked a female stuff where I can put the label to send it and she was very inpatient and asked us to leave the counter to tape the label although it only takes me less than 10 seconds to tape the label on the envelope. And she said I was wasting everybody's time for not taping the label in advance. I want to ask how did I waste everybody's time by only spending less than 1 min at the counter while other people take more than 5 mins for their packages? Or is the allowed time for everyone different at this place????It was my mistake for not taping the label in advance but I'm very angry to be treated differently coz this is very unfair and I'll never come back to this place again.
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December 2023 by Vivian Wang
I was experiencing difficulties with a delivery that required a signature and the regular customer support wasn't able to help with a solution. I got the number for the location and they were able to very quickly come up with a solution and get me the package before the holidays. I'm so happy.
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December 2023 by Gianna Morales
Very busy and pretty rude staff. Also, my wife went to pick up a package ordered that needs a signature. I was unaware of that and also I'm mostly bedridden at the moment until I get a wheelchair. So that's why my wife went, but apparently I was the one who was supposed to sign the slip to give permission for her to pick it up. It wasn't very clear. My wife even tried showing our marriage certificate as proof she's my wife and my signature but they didn't want to see it. It had to be on the slip itself. Me sending her my signature virtually wasn't an option either. So my wife had to figure out the online redelivery because last time we tried to do redelivery on the slip itself, we never got our package. What a waste of time.
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October 2023 by Brian Tran
Came here to ship a package internationally, the staff were super friendly and accommodating! The process was quick and the rate was much better than what I was quoted at UPS.
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October 2023 by Teymour Javaherchi
Used the great passport service. The lady knew her job and made things very smooth. Super friendly and they do take your photo as well.
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September 2023 by Debasish Sen
Much improved over the past year
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August 2023 by Victor P. Garcia
There’s always room for improvement, they just need to find it, without question.
