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August 2024 by Marahia Gonzalez
Very bad attention.
They have an attitude to take care of the worst.
They discriminate against people who do not speak English and do not serve them.
I went on August 20, 2024 between 8:30 am and 8:50 am and just because I don't speak English, the person who attended at that time did not want to help me and gave me a dirty look.
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July 2024 by Adelita Flores-Moss
The team helped me resolve a mistake I made with a very important envelope I had dropped off earlier. I was so grateful for their help
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July 2024 by Claire Collet
Courteous, prompt and effective service.
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May 2024 by Dude Lebowski
Great staff at the counter!!?
I commend you on the excellent choice in hiring 115403 (forgot her name? )
She was very talented and helpful to find me the best alternative for delivering my valuable prints across country ???
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March 2024 by Carly Jones
Kayla at the Woodside Plaza, Redwood City, CA UPS location assisted me today. She was quick, courteous and knowledgeable. I really appreciate how she found the best fitting and most cost efficient packaging for me by taking multiple measurements of the item I was shipping and then doing comparisons.
Thank you, Kayla!
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March 2024 by Joseph Willis, Jr
Great customer service
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March 2024 by Ken Brewer
Fast service, friendly.
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March 2024 by Sharon K
Friendly fast service. Easy free parking
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February 2024 by Giovana Loli
The lady who helped me was very kind and professional and the service was quick, I didn't have to wait, thank you.
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February 2024 by Michelle Manos
great quick service
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January 2024 by Maribeth Andolina
Always so helpful and kind …
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January 2024 by Samie Goodman
Amazon returns are easy to go here. Staff is helpful and welcoming
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January 2024 by Katherine Chappelear
Variety of services. Convenient locations and hours.Great staff who are helpful and creative.
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December 2023 by Trista Redfern
Friendly and speedy service!
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December 2023 by Allison Davis
Jessica in store #1433 went WAY above and beyond to help me solve a problem. I was shipping 4 boxes of returns to Zappo's in the same 4 boxes I'd received the items in, but Zappo's had only provided me with one label. Jessica explained that each box had to have a unique label. I called Zappo's from the UPS store and was on the phone with them for over an hour as they tried to figure out how to produce 4 labels. Jessica allowed Zappo's to email the labels to the store. She took the time to repeatedly refresh the store email looking for the labels. When they wouldn't come thru on the store email, she gave out her personal email. Zappo's required that each box be opened & the contents listed to them over the phone. Jessica opened all the boxes and lent me tape to tape them up again. She was the epitome of customer service and problemsolving -- and, mind you, this was on a busy Saturday during Christmas season!
