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January 2024 by Ken Wilsher
Great place to find all art supplies
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November 2023 by Anna S.
Art supplies galore! Gifts, cards, stickers, pencil bags... everything an artist would want! The store is beautiful and well organized. Customer service is excellent. Sign up for their discounts and you can save a lot!!
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October 2023 by Victoria Hurd
Friendly, knowledgeable, helpful staff and so many, many wonderful art supplies!! I miss the time when the family-owned store was located in downtown Palo Alto, but the new location always has tons of parking.
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October 2023 by Milinda T.
I came in for acrylics from Liquitex and the staff were very helpful, they were fully stocked for 98% of the colors. Great customer service (:
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October 2023 by Jose Ruiz
I am disappointed in myself for NOT FINDING THIS PLACE SOONER. Will definitely be my Go-To from here on out.
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July 2023 by Amy K
Connie helped my mom and I out finding a frame for a piece of art. Absolutely fabulous service and very attractive building. Plus many options for framing!
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July 2023 by Adam Joy
Beautiful framing work at very reasonable prices for what they are doing. Noting that it is going to be a couple of months between when you submit and when you receive, just a heads up, not a complaint.
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May 2023 by Stephanie G.
In March, I dropped off a project that I was assured would take about 40 min but that they would need a few days to get to. The Completion date I was given was March 23rd. This date came and went with no word. I went to the shop and had to leave a message for the person working on my project as she was not there. Several days later, she called and told me she had mapped out how to do the project but needed another piece from me. We are now past the completion date by two weeks, and all that has been done is to map out how to do it? I returned a few days later with the pieces she needed. This piece was re-measured photos. I was afraid to cut the images myself and asked how much more it would cost to have her do this; she said it would add another 40 min to the project, so double (which was perfectly reasonable). I said great; please do that. It is now May 17th. The store has never called me to tell me anything. I have left messages three times and shown up twice. Twice I was told it would be done by the end of the week. I asked why it was taking so long to complete what they told me was an 80 min project. They told me it was a space issue (because that makes sense). Finally, someone spoke to me this Monday and told me the woman in charge of my project had broken her foot, and this is why it had been taking so long, he would get her a message and I would get an answer. Here we are on Wed, no calls, no answers. This, for me, is a work project which needed to be up over a month ago. Nothing they have told me has made any sense. If it is a space issue, then clear some space. If it is an issue of short staffing, assign it to someone else, call your customer, and explain how you are fixing the situation. I am at the end of my rope with this place.
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May 2023 by Judy Simon
While I miss the proximity of the Palo Alto store, this place is wonderful, has everything. I went in seeking some watercolor materials, procion dye for batik and a birthday gift for an artsy granddaughter. The staff is knowledgeable and friendly. And , like the original UA, there's a wonderful selection of multiple media supplies , greeting cards, and arty and unusual gifts.
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April 2023 by R. G.
This place is awesome. I've been in a few times to buy oil paint supplies (started with nothing) and every time I needed guidance on a product, there was someone there to help out. Great selection of paint products, many types and sizes of canvases. Will be my go-to place for art supplies.
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February 2023 by Chris Shipley
University Arts is an amusement park for creatives, with a wide selection of tools for dabblers and pros, alike. Their framers do an excellent job, too.
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February 2023 by Shannon Mcwilliams
Now this is a real artist store. I was like a kid in a candy shop. Staff was so tentative and helpful! They carry an awesome selection of paint brushes, OMG hand made paper and top that off with such a nice helpful staff. Highly recommend:)
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December 2022 by Francisco Corrales
Best specialty art focused store, staff are friendly and knowledgeable about the products they carry. This place is pricey how ever everything is well worth the money. P.S they do not carry crafts materials such as bracelet beads etc.
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November 2022 by Diva Ward
This was my first time visiting the store. It was phenomenal. They had every art supply imaginable. I highly recommend it.
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November 2022 by Star Sandoval
I brought in a print that I had since 2017 from a trip to Madrid España to be framed. . I had to wait over 5 months because what I chose was imported . All in all I love it even though it was a bit over priced for such a long wait.