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February 2024 by Catherina Salesi
VERY POOR CUSTOMER SERVICE.Came with a $100 bill note to pay for my groceries this morning and the cashier (a white fat blonde hair girl) told me there's no change, like what the hell?♀️what a terrible answer?♂️i asked her to go get some change but i think she was just lazy to go get the change from her co-workers (other cashiers) or from her supervisors?♂️but she kept on saying"no i can't do anything bout it",Jesus Christ, she doesn't wanna help at all?♂️And when i left the counter she called me saying "oh i have change here?♂️ Try to treat people equally, no matter what they look like or who they are.
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February 2024 by K Lo
This is an older Safeway but have everything the bigger ones have.My go to store always.
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January 2024 by Stacy D.
I wanted to give Luis from the meat deparment a huge thank for his assistance today. He was extrememly helpful and knowledgeable when it came to questions and displayed excellent customer service. Thank you Luis!
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January 2024 by Rebecca Tapia
There is always what I'm looking for
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January 2024 by Johnny A
I have never had such a terrible Safeway sandwich before in my life. This Safeway has won the award from me. All the veggies were old and nasty, the bread looked like it was all sat on and flat. The sandwich maker Jerold got mustard everywhere, like literally everywhere. All over every layer of wrappers around my sandwich and all over himself and the table. Everything was sloppy and just not put together. The store also doesn't have self checkout? Only a few lanes are open and get backed up very quickly. Stay away!!!
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December 2023 by Amix Si
2nd Safeway says 24/7 but they are closed, somerespect for customers
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November 2023 by Justin Harlan
I don't understand has no one has changed the sign or online that they close at midnight not 2am Mon-Sat. I brought it up to the manager before 2 months ago and still hasn't been changed because and I quote "upper management has to do that followed by, We are closing early because we are short staffed." I don't blame the employees or Manager if his hands are tied but do something about it I've seen multiple times people be told they are closed and having to walk away frustraged. It's not that hard to change the times online and in front of the store. If you need help with doing so I code for websites. Just Fix it already. But besides that everyone there has been friendly.
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September 2023 by Nicholas Ogden
The hours posted on the door and on Google are not being followed by the staff. we have tried to go late at night and they will almost always be closed two hours early. However, when we attempt to change the hours on google the safeway changes them back to their false values. So stupid and needlessly frustrating
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September 2023 by Ellen L.
this is your basic safeway, nestled in the heart of redwood city, along woodside road. i will say, this location is super convenient, regardless of where you live in rwc; esp if you live in the western part of rwc, this one is more convenient than the one adjacent to downtown rwc. this safeway is definitely smaller than most, with a smaller, narrower parking lot, gotta be careful when parking! the interior is also smaller, and i definitely feel that everything is squished in here. coming in the middle of the day, i can feel how crowded it is, and the lines are longer. hence i prefer to come after dinner or early morning, when it's less crowded and i can zip in and out with my groceries.
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August 2023 by Zion Gonzalez
This place doesn't close at 2pm that's all false information. Go to the next safe way because this one is a straight lie
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July 2023 by Stacy G.
I've been in the Safeway before, and normally have never had a problem up until tonight.. I dealt with a checker by the name of Kimberly that was totally rude. And had no consideration of my disability... she told me that I had to wait on the side and let other people go before me and then some rude lady that was behind me started going off and being really terrible like she had to get out of there she was just awful.!! I ended up not even buying food and just getting Gatorade and getting the heck out of that store. Not a good experience you want to have.. I would definitely go to the Safeway on El Camino Real in Redwood City at the sequoia station and not ever go to Woodside Rd., Safeway if I can avoid it... if I could rate them less than one star, I would!!!
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July 2023 by Alison R.
I wish I could shop at this location because it is conveniently located, however, when Safeway has just 2 lanes open during the BUSIEST time of day with over 20 customers waiting in the "express line".... Safeway is telling me to go somewhere else. In addition, the shelves don't even have basic items in stock.
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July 2023 by Jose Bonilla
I been in this store like 3 times today 6/18/2023O was in the customer service department to send money with western Union after waiting for 10 minutes the person in charge was in one of the registers outside she was looking me and she knew I was waiting for a while finally after a told her I need service she told me in a rude way the machine to send money wasn’t working but is not true In that store they always said that for not helping you bad service at all should have a better customer service for the store do not go to this store is bad
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July 2023 by Jeffrey Magni
Expensive, poor service, dirty, rude employees.... Do yourself a favor and go anywhere else!
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July 2023 by Chameli Padilla
Terrible service, when they deliver the orders by the drive way, They give incomplete orders. That feels frustrating to find something missing that you already paid for. ??