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August 2024 by Pedro Ruiz
Taken my silverado for several times now for a quick oul change. They just make the process nice and easy, their completion time has been on point. Looking forward doing business for additional work needed in the near future
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August 2024 by andres rodriguez
Great experience and quick service highly recommend
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August 2024 by Laura Glassman
Great service and reasonable price! Very knowledgeable and efficient
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July 2024 by Sultan Omurzakov
Great guys, replaced all tires at very reasonable cost and provided excellent service. One of the best shops in mid peninsula
Unlike all other tire shops, they also do wheel alignment, so it is one stop shop for all my needs. Will definitely always come to Ray’s shop.
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July 2024 by BYOUNG IL CHOI
Some time in June 2024 I went there to fix my car tire leak. The boss was in the office never came outside. The worker checked it reported to boss there are 4 nails and showed me and said one nail repair costs $30 and each additional costs $10, total 60 but a used tire is $65. I chose to go with used one. After pick up and drive I hear a helicopter like sound when I speed up. I visited there next day and requested to replace to original one with patching 4 nails. The boss said he can't do anything without me paying additional. The boss said he is sure it is caused by something else, like wheel problem and I could be lying about something happened aftere the leak started and said go away and never come to my shop.
I couldn't do anything and came back with bringing the original tire back. I visited other tire shop explained the situation. They say (1) the used tire has unevenly weared bump that cause the helicopter sound, (2) there are 4 nails but 3 of them are not punched through so only one has to be patched. So, I pay $35 to patch one and replace to original tire. The used one was throwed away. The strange sound is gone. Everything is fine.
I called this shop and explained it, in the half way of my talk the boss said "good luck to you, don't come to my shop" and he hang up.
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July 2024 by Robert Rea
Quick service, happy to work with me! Awesome!!!
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May 2024 by June Park
The first service I've done at Ray's happened to be a costly one (costly in general) you probably do once while you own a car, and I'm not familiar with the mechanics of the car, so it's hard for me to say if Ray's offered the best deal. Having that said, it was very easy to make an appointment, they ordered the parts I needed that day, so I was able to bring my car just a few hours later, which I appreciated. Everyone at the shop was very friendly, and I felt valued as a customer. They also provided me quotes for other things I should probably fix in the near feature, and that was useful.
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April 2024 by Qingyu Chai
Derek was very friendly, helping me understand the causes behind some of the symptoms I was experiencing with my car, and proposing solutions, being transparent throughout the whole process. Leaving the shop, the car feels almost completely new, and is in a much better state.
I got the following done:
oil change
tire rotation
wheel alignment
replaced tie rod ends
replaced front sway bar end links
And I'm very happy with the results. Highly recommend this place.
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January 2024 by Jepelo 840
Just take it somewhere else…
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January 2024 by Vivi Buendia
Excellent ?
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December 2023 by Ramy Alsaffar
My experience was bad and here are the details:- At the beginning, I felt something was wrong because they were very reluctant to explain what’s wrong with my car and simply try to only talk about what needs to be fixed or replaced. They were not pushy though, I give them that.- True, they will give an estimate before they do anything. Since I’m not a mechanic, I trust that the pricing will be fair regarding labor and parts. Using the invoice to compare the parts prices against what’s available online, I was appalled! They marked up everything to almost double. A simple example to give you a taste, using the part numbers they provided, an air filter that costs $18 was priced to me as $36! The same pattern applies to the rest of the replaced parts.- The least of their problems is that they are not on time.Long story short, I’m not a mechanic and can’t tell whether my car needed all the repairs they recommended. But hell I can say that their parts pricing was dishonest and they overcharged me. Therefore, they are not trustworthy, and I will not go back for another repair again.Update: The below repair shop reply brazenly admits guilt of overcharging! The worst service ever in bay area!
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December 2023 by Caitlin sipos
Everyone is always so respectful and nice
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December 2023 by Michael Harrington
Staff very friendly and knowledgeableAli was great and did my car and serviced it according to my needs what I needed for a tune-up and 100,000 mi service as well as putting on new tires which were needed reasonable prices and rates.
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December 2023 by Cody Lucas
Quick and easy, would recommend to others if they hate going to auto shops and stuff. Fair prices
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November 2023 by Mary Jester
No one there to give estimate and they started the oil change. When the boss got there and gave me the estimate, it was overpriced at $105. They have ads at Lucky for $70. Watch out.Service: Oil change
