-
January 2024 by Diana Alvarez Kaba
I thought I'd try them for vaccinating my dog since the price difference was so significant compared to the vet. Worst idea ever. We're not coming backNot only it's dirty but also so badly managed. We had an appointment but still made us wait 40 minutes, only to be called and told they wouldn't be able to vaccinate him that day because his last vaccine was less than 2 weeks ago. No reason why they couldn't have told me that at the time of making the appointment, or at a minimum at check in. A complete waste of time and an awful overall experience. Never again.
-
January 2024 by Robert Valenzuela
Well I was asked for my phone number for a discount but after the total came I saw no discount ?
-
January 2024 by Ralph Castro
Good supply of a variety of foods for cats and at a reasonable price staff was very helpful and courteous good environment to shop very clean store would recommend to my friends to go there for sure!
-
January 2024 by claire chan
got the cutest jacket for my dog!
-
January 2024 by jasmine owen
Just stopped by here in a pinch for some dog treats the other day.The floors here are absolutley disgusting. I would NEVER even let my dog walk around in this store because ofthe amount of dust, and urine on the floor there was just dried dog pee everywhere (worse at the check out lane areas). There are dirty fish tanks and tons of dead fish in the tanks. I will NEVER step foot in here again. Absoultley traumatized.
-
January 2024 by Kent Burke
This is a nice place to go if you are looking to get pet supplies. They have a good selection of products and the staff was very helpful in answering our questions as new pet owners. I’m sure we’ll be back here (likely as regulars now). As our needs evolve with our growing puppy, I think this place should have most of what we’ll need.
-
December 2023 by Greg P.
I called this store because of a mixup with our dog's vaccination paperwork not getting updated. Long story short, Vetco had the rabies vaccination as pending in our dog's record instead of received. Here's the catch, I didn't even have the services done at this store. They were done at at the Bridgepoint location. I called the Redwood City store in hopes to speak to a representative from Vetco to clear up the situation. Ryan, from the Redwood City store, took my initial call and listened to my situation. He took my information and followed up with a phone call. Ryan was able to speak to the vets on site and clear up the confusion, even with how swamped they are. Retail can be a tough business and many people are quick to leave negative feedback but few are willing to take the time to say a few good words. I want to thank Ryan for taking the time to help me out and also the Vetco team at Redwood City for updating our dog's records. This was such a stress reliever. I read some of the other reviews regarding service. I can't comment on other people's experiences but can only suggest that people practice patience with others. Remember, it's the holidays and staffing is not the greatest.
-
December 2023 by Francisco Tizoc Velasco
I really like it because it has much more than just dog and cat food like other stores. Also the food looks much fresher than other stores. Prices are good and the staff is akways friendly and helpful.
-
November 2023 by Matt Richter
I go pretty often. They often have bags of high end dog and cat food for a significant discount up by the registers. If your pet isn't a picky eater, I highly recommend looking for them
-
November 2023 by Jason Shugars
Standard big box pet store. Mixed bag of whether the employees can help answer your questions, but generally they’re nice people. Selection is smaller due to it being a smaller store. They get shipments in on Tuesday if they’re out of what you’re looking for.
-
November 2023 by Teresa
The staff is really helpful, but don't pressure you to get what they want to sell ie. sale items. The store has a few dog foods I've not seen sold in other pet supply stores
-
November 2023 by Eileen Sullivan
While the grooming services are good, they often cancel appointments with little to no notice. The manager was of no help!
-
October 2023 by althea shadeed
My dog had fleas she got at the park. I was so pleased after they were finished with my dog. I do recommend Petco
-
September 2023 by Andrew Terentyev
I'm giving you one star for advertising obnoxiously... because I can never use Google maps without seeing this logo big bright and in full color in the middle of my Navi around where I live.
-
September 2023 by Leslie Schilling
Very friendly groomers and they did a great job on my dog. Will definitely use them again.