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“I give PFE my highest recommendation! I've been to this branch many times, and without exception, the staff have provided outstanding service. Everyone is so knowledgeable, professional, and kind. I love that PFE cares so much about the quality and sourcing of its products. I learn so much from the team every time I go. I want to give Danny a shout out for his truly exceptional customer service. He has educated me so much about various food options and lots of other info that has helped me better care for my senior pup. He is also incredibly compassionate and kind. Danny, you rock!!! Thank you to Danny and the whole PFE team! You make this world a better place! :)”
“Absolutely astounded. 120 Doberman I dog sit is NOT a fan of water. Staff gave me all the time in the world. I waited for him to calm down. About 30 minutes in, one of the staff, Sophia, came in and helped calm him down and he was all washed up just ten minutes later with no fuss. Great place.”
“I wanted to express my gratitude to the staff at Petco in Redwood City. As a first-time pet owner, I was pleasantly surprised by the exceptional service I received. Alex, who is relatively new to the team, went above and beyond to assist me with my kitten supplies. His firsthand knowledge as a kitten owner was invaluable. Additionally, the store manager, Mark, was friendly and introduced me to Petco's grooming services, which saved me the hassle of searching elsewhere. Overall, the staff's expertise and friendliness made my shopping experience enjoyable. I'll definitely be returning for more pet supplies!”
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“Very useful self service pet wash stations. Nice assortment of raw food and treats. Best of all, the employees are friendly and.. normal. The employees at the San Carlos PetSmart are always strange and overbearing at times, so I’m grateful for the exceedingly normal people that work here.”