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September 2024 by Lynn Huidekoper
Several years ago I got a very nice Drive rollator walker and they billed Medicare. Very nice. Easy transaction. I use it daily.
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June 2023 by John G.
Excellent products, incredible service! My wife's shoulder surgery was approaching, and I waited until the last minute to check our cold therapy unit (used for a previous surgery). Ugh, I was missing the power cord/transformer, and time was VERY short...a few hours. (My bad!) I called around to get one PRONTO; that included a call to Pacific Medical in RC where we had purchased the unit. Got voicemail, and I left a very brief message. Not long after, we figured a not-as-good substitute for the device, and we headed for the surgery center. When we got home five hours later, the needed cord/transformer was on our front step, and there were two voice messages on our machine. Orlando Lopez at Pacific Medical had contacted us, he had the needed part, and he decided to drop it off on his way home later in the day based on the address on file from the purchase of the original unit! We were astonished at this extraordinary act and delighted to have the needed part. Net: our interactions with this business have been excellent, and yesterday marked a new, unprecedented level of "customer service." Thank you Orlando Lopez and Pacific Medical!!! (BTW, I have already called in to pay the modest invoice--the part only.)
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January 2023 by Lon H.
I was referred to Pacific Medical during my rehab after undergoing a total knee replacement and knee manipulation surgery. I rented a CPM (Continuous Passive Motion) machine. The CPM machine allows you to place your knee and the machine electrically bends your knee. The range goes from -5 degrees to +110 degrees. It worked really well and allows you to relax, while the machine does its job. The machine is fairly bulky and has some weight to it as well. I used it around 2 hours per session, which I felt was the right amount of time. It definitely helped with my rehab, along with physical therapy. Ryan was helpful in coordinating the pick-up and drop-off of the CPM machine.
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September 2021 by Joe J.
Billed insurance instead of medical group. Jessica B refused to bill UCD medical group even though they have preauth from insurance. Will never use them again.
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January 2021 by Golden State Auto Sales
They do not do insurance billing.
