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March 2024 by Phil D.
Jorge was such a nice guy and so helpful. I've never left a yelp review in my life, and I often have to respond to them through my own work (and I loathe everything about it) so for me, this really says something about the quality of O'Reilly's staff and their remarkable hospitality. Well done!
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February 2024 by RavenRider
Friendly and quick service,. It was easy to find what I needed.
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January 2024 by Marisol Marroquin
Well attended
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January 2024 by Mike S.
Ok sometimes places like this get a bad bad rep. I'm not buying that. On my way to Redwood City from south SJ my left windshield wiper snaps out while driving in the rain. Crazy ! Also my wife and I were having a fight. :(. So I switch blades from the passenger side to the driver side so I could at least see while driving. I look at Yelp and find this Auto shop as the nearest one. I get there and the guy helping me out was beyond amazing. He asked what wiper size do you need? I gave him my License plate # and he found the right size. Though he had more expensive ones in stock he charges me the cheaper price. He also comes out my car to make sure they fit! His manager or owner needs to recognize this guy. This is customer service!!
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December 2023 by Bernabé Santiago España López
Very until the place
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December 2023 by Walid L
At 12/13 rude and unkind employee was not willing to help me with a return. He refused to look up the invoice in the system or accept a digital invoice, I had to call corporate and contact Pedro the manager. Never buying here again. ?
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November 2023 by Alex Veross
O’reilly, please please get a self checkout option….. 1 employee at the counter, obviously people need help getting the right part and that takes time and expertise, but simply checking out needs to be an easier process. This happens to me at this location all the time.Please note, the employees at this store are very helpful, patient, kind and knowledgeable. This is an ownership/management issue.
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September 2023 by Vanessa R.
absolutely horrible place in redwood city! manager extremely unprofessional. charged us $50 to let us know what's wrong with our vehicle and became extremely aggressive when was asked why the charge. DO NOT TAKE YOUR VEHICLE HERE!!!!! calling corporate and putting a report!!
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May 2023 by Jocelyn Lewis
Wonderful customer service. My windshield wiper flew off on the highway, and I was able to rush here to get one. They made sure it was installed correctly. Wonder service! So grateful!
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March 2023 by James Lee
One time business with this repair store. Charged you high and mess your stuff in the car, therefore, they deserved to be 1 star...Their labor fee is three times higher than the part price while their professionalism is three times worse than they should be.
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March 2023 by Liz Chavez
I got a part and it was wrong went back told me to hold on to the part and order the one I needed and was told it would be in on the 10th of that month and they would return at the time the part and paid the difference for the new part I went on the 12th giving them time not there time passes is now 2weeks called to be told it was returned on the 9th no call it was in horrible customer service returned item and went somewhere else
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March 2023 by Janet Smith
Whenever my check engine light comes on they are quick, polite and helpful with diagnosis.
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March 2023 by Mr.seancho mane
Great service seen a lot of people shoplifting there.
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February 2023 by Johnny B.
Waiting in line for way to long with only one guy behind the counter. Watching people leave because of it. Stop trying to blame the pandemic it's over so get over it.
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February 2023 by Duane W
Quick and knowledgeable service. Was able to get the right car battery for my daughter on my lunch break