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“Thomas took so much time to help us improve our back up systems, get us discounts and teach us new tricks since we are so bad with tech. He was incredibly helpful, patient and kind!”
“Now a days it’s hard to find people who are competent at what they do! Jeffery was a delight to work with and processed me in and out of the store very efficiently and quickly.”
“I had issues with a service I had purchase since October, I had requested help multiple times and no one seemed to really looked really into my problem even calling customer service wasn't helping me. I went today into the store again and Monika helped me out with a big smile and fix the problem I been having for months in less than 10 min. She's super friendly and immediately helps you out.”
“This is a good store for people who need high quality stuff and my family loves this store a lot. The clothes are very high quality, but don't last very long. They even have popcorn and slushies inside the Starbucks and the popcorn is so good, but the Starbucks line is a nightmare and the wait time is usually very long. The things are the best and worth the money. The people at Curbside Pickup don't take super long and are very good with their timing. So, what I do recommend is that you do the curbside pickup option if you have so many kids and that would be easier for you.”
“Today on March 18, 2024 I went to Verizon at 2501 El Camino Real in Redwood City. I had an iPhone that I wanted to transfer over to my uncle, I was helped by Esteban who got it done in less than five minutes. I was so grateful for his service because he listened, he was so thoughtful and so professional in what he does. Basically, I did not know how to do an old droid phone transfer over to an iPhone. Esteban figure it out in seconds. I value his good customer service and I am so happy to be able to help my uncle successfully.
It is moments like this that speaks volumes when one person is able to help another. The good customer service that I received from Verizon over the years really resonates with me. Thank you again, Esteban! You are the best at what you do, sir. Please keep up the good work and I wish you many successes to come.”
“Another great experience at Verizon store in Redwood City. Needed help swapping out my mom's phone with a replacement phone. Replacement phone came quickly but we needed help with the sim card. Diego greeted us at the door and was helpful and knowledgeable. Got us working in a few minutes. Really appreciate his patience with my mom.”
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“Angel and Fernando were beyond helpful they helped me so much and had amazing customer service the best experience I’ve had at this location definitely will be coming back!”