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March 2024 by Sungho Y.
TL;DR: DO NOT TRUST THIS BODY SHOP WITH YOUR VEHICLE! PLEASE DO YOURSELF A FAVOR AND READ ALL THE 1 STAR REVIEWS FOR ACE AUTO BODY ( This body shop is owned by the same guy. * I dropped my car off with Jerry back in September of 2022 for body work because Jerry promised the lowest quote among all the body shops I visited, an insanely fast timeline, and for inexplicable reasons, good Yelp reviews [At the time, I wasn't aware of the 1 star reviews for Ace Auto Body and the fact that Jerry had changed the name of his body shop to In And Out Body Shop to ditch the poor ratings for Ace Auto Body and rebuild his Yelp rating from scratch]. * Jerry delayed the vehicle pick-up time by a week, not once, but twice and overall, there was very poor communication from Jerry on the progress of the repair. * When I visited the body shop to check on my vehicle more than a week later, no work had been done on the vehicle and the vehicle's BATTERY WAS DRAINED, at which point I decided to take my business elsewhere. * Jerry forced me to verbally commit to bringing MY OWN vehicle back to his shop for repair before letting me even leave his shop with MY OWN vehicle (Note that because the battery on my car was drained, I had no choice but to make this verbal statement in order to leave his body shop with my vehicle). * Due to a procedural mishap, my insurance company sent Jerry a check for the repair, which Jerry subsequently cashed, and is refusing to pay back the money WITHOUT DOING ANY BODY WORK. * I filed a formal complaint to the California Bureau of Automotive Repairs (the BAR) in January of 2023, and the BAR responded back in May of 2023. * Jerry and I made a deal with the California Bureau of Automotive Repairs in May of 2023 serving as the mediator that he will refund me the full amount paid by the insurance company minus the "storage fee" for storing my car at his business over the course of six months. * Jerry has consistently reneged on the promise and I've gotten back less than 20% of the money I am owed and now he's outright refusing to refund the rest of the amount. * Jerry's arguing that he doesn't need to pay me back the money because of the forced verbal agreement I had to make that I would return my vehicle back to his shop in order to leave the premises of his body shop with my VERY OWN VEHICLE. * I repeat. DO NOT TRUST THIS BODY SHOP WITH YOUR VEHICLE.
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February 2024 by Allen ..
Jerry was quick to respond when I posted the project. Few days later I recieved a quote from him and mentioned a target date on how soon he could get it done. A day before the target date the car is ready for pickup. Quick turnaround, Polished work. You can't go wrong with this shop. I'd give a 10/5 if I can
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January 2024 by JT
Jerry and his team did such an amazing job to fix my bumper and paint. It looks brand new! The price is reasonable and the personality is priceless. Highly recommend!
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December 2023 by Elynor V.
Reviews I got in touch with Jerry through Yelp. His shop had pretty good reviews and a 5 star rating. Let me say this, if you're high strung or an overabundace of bouncing ball energy, you might wanna look elsewhere for your autobody needs. BUT, if you are a little more laid-back sort of person, like I am, this auto body shop may be a pretty good fit. A family vibe is what you get and while it's not necessarily a high tech, high performance shop, they get the job done and they do it very well. Mona (yes, i named my truck) needed a new windshield, she had rust on her roof, some body work to be done, and it was time for a nice new paint job for 2024. They took care of the clearcoat peeling off, scratches here there, the rust on her roof, put in a new front windshield, and took care of body work needed on her rear panel. As things sometimes go, there were some hiccups regarding timing and equipment issues. Jerry was in contact with me and replied to questions/concerns I had promptly. All the work needed to be done took a bit longer than usual. Insert chill vibe here. It couldn't be helped, though. Jerry and his crew really did a nice job. Mona looks great. They even took care of a couple things they didn't have to! Nice surprise. When I got her back, I noticed a couple of small fixes...then the holidays hit... Good thing Jerry's warranty is for the whole time you own your vehicle. I think that's awesome, right? When the holidays are done and it's 2024, I'll go back for any little fixes. Or maybe not, they are not so bad for the price I paid. Jerry was the first person to reply and stay in contact with me from the very beginning of this project. Plus, he had the best price for everything I needed done. Give them a try. Keep small businesses alive and support local shops! Happy Holidaze, everyone!!!
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October 2023 by Adilene J.
Beyond happy with the end result. I have a custom paint job so I was seriously concerned about the color matching but I am very satisfied and thankful that they took the time to make it look amazing!! They provided the lowest estimate in the area, I personally had to drove 30 minutes away but it was so worth it. Thank you Jerry!!
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September 2023 by Alex B.
Excellent service from Jerry. Good communication, reasonable price. My daughter's badly scratched Corolla now looks like new. Highly recommended.
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June 2023 by Rebecca H.
I had my Tesla model 3 fixed here by Jerry and it looked perfect when I picked it up! The front bumper had damage to the paint and a few scratches. Jerry quoted me a price that was half the price of other quotes I received and finished the car in a day! Other places said it could take up to 4 days. I really appreciated how fast, affordable, and professional this repair shop is and would recommend it to anyone looking to get their car fixed.
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May 2023 by Dennis L.
This job was to fix driver side door dent on my Prius Prime. Jerry was easy to get in contact with over Yelp, and coordinating in-person assessment and car drop-off for the job was quick and painless. Once he was able to open the driver side door panel to begin work on the dent he found there were more issues internally and contacted me to give details on what else he found, then provided options. We went with the door panel replacement and paint match. The door panel replacement order was quick and replacement with paint job both were done in under a business week. There was a small issue with my key fob being opened up and the spare metal key was missing but Jerry was kind enough to reimburse me for that so still grading his service with 5 stars for a great job and understanding of the situation!
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April 2023 by Mayank J.
Jerry was super helpful in clearing some of the parking pillar scratches on my car and make it look like new again. He is a fast responder and fixed my car within 1 day and that too at almost half price compared to other big shops. Definitely recommend him for any car fix and I will surely visit again if need arises. Thanks again!
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March 2023 by Max L.
Jerry was friendly and responsive, and did a great job on my car. He was very open to working with me and getting exactly what I needed, and explaining everything along the way.
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March 2023 by Sean Choi
Jerry was kind and awesome! Fixes were done really quickly and I am satisfied with the result. Highly recommend.
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January 2023 by 纯
My car had an accident and damaged a lot in the passenger's side. I quoted several body shops and Jerry gave out a good price, so I dropped my car to his place. They only took three days to fix my car and it looks like never damaged. Very thankful to Jerry who is such a kind man.
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January 2023 by Joe E.
Jerry addressed all of my concerns and went out of his way to make everything right in the end. A lot of the hiccups I experienced were because of the very bad rains we were having at the time. The truck looks great and I would not hesitate to use him again.
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January 2023 by Chung L.
Jerry is extremely responsive. I got a fast quote from him that is substantially lower than the others. He is very familiar with Tesla's. He did the repair of some dents on our model S in two days, and his work is immaculate. I highly recommend him.
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January 2023 by Wenwen C.
I'd love to rate 6-star!! Jerry is super patient and responsive to my questions about the accident damage quote, and he also really understood what I wanted, and tried several times to send me the reports. I'm so glad I found him, and definitely would make an appointment in the future for further damage repair and any other services he provides.
