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November 2023 by Carla V.
Waiting 6 months for my registration and sticker and they say that because the title of the car from the Honda corporation has not arrived, they gave me a temporary sticker for the month of October and this month they left me without a sticker that they are going to contact the DMV etc. etc. EXCUSES, the car has been sold, they no longer care about anything, not even the manager who has seen me many times comes to talk to me!!! I DO NOT RECOMMEND IT
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October 2023 by Joseph G.
Went to this place for service from 2020 to 2022. Great place. Worked with Max a couple times and he was incredibly helpful and clarified what service he believed I actually needed. In addition, they were so quick to respond to a note I sent via email asking for my service history. Hector called me within the next 20 minutes and he emailed me all my history. Thanks Honda San Carlos!
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October 2023 by Kevin P.
Fantastic Service. Miguel was great and the whole experience from time of arrival to finishing was very smooth. Thank you Miguel and Mario.
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October 2023 by Michael Wico
My son was in the market for a Honda Civic Si, specifically in white, and Honda of San Carlos happened to have one. I sent in a request, and got a quick response from James Zheng. We eventually agreed upon a price that was reasonable (especially for me & my son), and am really thankful for that. Denzo on the finance side of it was great as well. James made the whole car buying experience stress free, and was really helpful and awesome to work with. They left a good and lasting impression on my son as well. I wouldn’t hesitate to buy another Honda from here.
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October 2023 by Eva Steele-Saccio
I had an amazing experience at Honda San Carlos. I highly recommend Louie Valdez. He was honest, direct, and very easy to work with— a stark contrast with a terrible experience we had at another Honda dealership. We negotiated and agreed on a price over the phone, then came into the dealership. Louie and the dealership manager, Patrick, confirmed and honored the price that we had agreed on. After taking the car for a test drive, we filled out all the paperwork. No pushing for extras or additional warranties—just respectfulness and professionalism. Louie also did a wonderful job explaining the car’s features. All in all, he made our purchasing experience smooth and comfortable. Thank you, Louie and San Carlos Honda. A+!
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October 2023 by Evan Albert
San Carlos Honda is great. Did my first A1 (oil change) service with them yesterday. John Jeffries was my service consultant. He's was professional, kind, super helpful. He's also a car guy and great to talk with about cars. Car was done in about 45 mins on a Saturday. Definitely will be going back!
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October 2023 by Michael W.
My son was looking for a Honda Civic Si, and during my lunch break as I was browsing on my phone, I happened to find one near my work at Honda of San Carlos. James Zheng responded to my inquiry, and asked me to stop by since it was so close by. Immediately upon meeting him, James was friendly, easy to talk to, and patient. I met a few of his colleagues as well (Denzo, Renan) and they were all very kind and cool to talk to. I normally find the car buying experience to be somewhat tiring and stressful, but James made it easy. I went to another dealership prior to this one, and left because they didn't honor the price that was originally agreed upon. I wouldn't hesitate to contact James again if I was in the market for another Honda.
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October 2023 by Ashley E.
Miguel did an amazing job helping with our trade in vehicle. He was patient with us and showed us a variety of cars to test drive before choosing the one. Very smooth process! Thank you Miguel for a great experience!
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September 2023 by R K.
My family and I have been looking for a particular Pilot Trim for months. As you know with the supply chain shortage it has been extremely difficult to find the car you want at a price that is reasonable. Finally after waiting four months and numerous dealership visits later, we proudly returned and got our family vehicle from Honda of San Carlos!Fortunately for us we met James Zheng back in April and if you read the rest of his reviews I honestly don't have to say anymore. James's knowledge, friendliness, and honesty made it really easy to come back and WANT TO buy a vehicle here. I've been to other dealers in the area that had my 1st and 2nd choice of colors however I really wanted to purchase the car from James.After four long months of waiting James pinged me and even though they had a color that was neither of my top choices I ended up purchasing it anyways since he made such a lasting impression. BTW the color of the car has grown on me and I really like it!Thank you to James, Miguel and Team for making it such a memorable experience. Buying a vehicle in this environment is very stressful, tiring, and difficult, and you guys made it easy. Just by hanging out in your sales office, I could tell you guys are a fun close knit group. Keep up the great work and excellent service and apologies for my kiddos. Hope you were able to refill your snacks!If anyone is in the market for a vehicle it is definitely worth paying Honda of San Carlos a visit. You'll see that they are not like any other dealerships.
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September 2023 by Jane Anderson
Eric in service is one of the best communicators, responsive and pleasant people I have worked with. I felt 100% confident everything would be taken care of and Eric kept me informed every step of the way. Thank you.
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August 2023 by Jeff S.
Bought a Honda Odyssey 2023 from Honda San Carlos. Compared to all the other dealers I tried to buy from in the bay they were the only one to not force random accessories and gave me a great deal. James was my sales guy and he was super responsive and helpful. The finance guy was also awesome. No crazy push for me to buy anything. I think I was in and out in my car in less than 30 minutes.
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August 2023 by Ryan Cacatian
I bought my car at Honda San Carlos and it was a smooth experience. George Pan and Bryan Day are very professional and very kind. Made car buying easy and got me a great price for my 2023 Honda Accord Hybrid Sport. I would highly recommend buying your next Honda at Honda San Carlos. Look for George Pan, tell him Ryan sent you ;)
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July 2023 by Ashwin Gopal
George and Denzo provided the best experience possible when I purchased my 2023 Honda Accord Touring Hybrid. This is my new favorite dealership.
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July 2023 by Chris A.
Louie is the man! He upgraded me to the new Honda Sport Hybrid and my paperwork was ready when I got there. Finance Manager was friendly and made signing process fun.
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July 2023 by Noe Robledo
Miguel Thank you again. Glad I came to this dealership! I came to view a car I’ve been eye balling for a while. I’ve purchased multiple cars before but this is easily the best and most warming experience I have encountered at a dealership. Purchasing a car is definitely a nerve racking experience but Miguel was able to make me feel comfortable in any decision I went with. I can’t Thank you enough for make this process any easier.
