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November 2023 by Adam Joy
The team here were absolutely fantastic with my topper install on my RAM 1500, from the sales process through to installation and handover I felt 100% confident.The sales side involved giving a great outline of all the options, benefits, functions and the luxury bits if those are what you wanted - however at no time was it anything other than informational for me to make the right decision that fit what I wanted.The installation side involved a reasonable deposit, and clear timelines that were slightly pessimistic, which was great because the product arrived a week or so early, and it's always nice for little surprises. (If you ordered and somehow it was late, I would definitely not be blaming them, they did a great job of communicating good expectations with me)On day of installation they walked around the truck and took photos/videos of everything - I really appreciated this because again it ensured that we were all on the same page about what truck they received and what truck I got back. Made me confident that IF there were any issues that they would be resolved (ie I trust that they would use the video to highlight any issues, not just if I complained about something that wasn't their fault).Day of pickup involved a full walkaround of all the setup and inspection of all the parts - and then instructions on what I needed to do to tighten down bolts in a weeks time to ensure everything was on track, and a request to visit them again if there were any issues - again something after all my interactions with them I am confident they would be resolved (not that I have had any issues!)Ok, there you go, long reply that was not requested of me, just found myself looking at my truck after a month of having it and realizing how impressed I was and so I came in here to write this.Thanks Custom Truck team, i'll be sending people your way in the future!
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September 2023 by Patricia Anderson
Love ? the store.... I am becoming a regular.
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August 2023 by Ann Coulthard
I had a need for a simple fix on my 43 year-old Datsun camper top pickup. Ken was up front about his rate, had the necessary part in stock and offered me a time slot one week out (good timing). I had to push appt. out a week further, but work was done in one hour's time. Straight forward, good service.
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July 2023 by David Troup
The team at Custom Truck are top notch in both customer service as well as craftsmanship. I ordered a leer 180 and it came swiftly in 6 weeks. They washed my shelf prior to placing it on the truck, and did a great job installing the shell onto my truck. The team also informed me of the features on the shell once the shell was installed. Super cool bunch of people and highly professional. I recommend these guys over the competition 100%.
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June 2023 by Edward Roger Farmer
I needed some one who knew what they.Were doing! This is why I called them!
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February 2023 by Jameson Kenway
Friendly staff, been frequenting over 16 yrs and always give good service.
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February 2023 by Mark H.
Lost my keys to my ARE camper shell and these guys hooked me up with replacements in 2 days. Thanks, quick and efficient solution to my problem.
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January 2023 by Bobby B.
Very knowledgeable and friendly staff. We did a special customization of a cargo van Vito's expertise are unmatched and he is great to work with.
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January 2023 by Dmytro P.
I have been ordering and upgrading my trucks in the past 8 years with them, Vito he is the man to go with! Knows everything and gives you great deal and advices !
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December 2022 by Laur D.
So good to work with solutions oriented people here. Thank you for custom installing a backup alarm on my chevy tahoe. With my 360 camera obstructed by racks and gear, this helps me warn people that I may not see them.
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August 2022 by Bev H.
Efficient and professional service for Rokblokz mudflaps on my '22 Bronco. (Was hard to find a pair to fit due side steps and non-Sasquatch.) I had sent them a manufacturer's video and they actually watched it before I arrived! Love how they mudguards look--I really need them for the ranch! Ken and Vito are courteous and knowledgeable. Shop and grounds are clean and comfortable--so many parts and options for big truck jobs--like being in a candy shop. Top notch outfit. Looking for an excuse to go back again. Maybe fog lights......
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June 2022 by Percy Rotteveel
We had a rooftent installed on our Ford F150.The rack for the rooftent was installed pretty complex with extra brackets and blocks of plastic.We had to go back to get that al removed, had a piece of the rack cut off, and installed it directly on the bed.We did not have to pay for the modifications because it could have be done right in the first place.It looks great and is way more solid!
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June 2022 by Richard Gomes
Ken and Vito are great!Had a manufacturing problem with my widow so they ordered me another and installed it promptly..Their installer also did a very fine job installing my new shell!!!
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June 2022 by Michelle M.
I highly recommend Custom Truck. Both times that I've been here they were able to take a look at my truck cover the same day that I called. Everyone here is very friendly,honest, accommodating and most importantly very experienced and know what they're doing. I will definitely be back if I ever need anything else with my truck done.
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April 2022 by Alex Naeve
Once again, Custom Truck impressed me with their customer service and quick install—I replaced my camper shell of 18 years with a brand new one this week (yes, I had purchased the original one from them too, in 2004!) The awesome folks at Custom Truck even removed the metal mesh dog window screens from my old one and installed in the new shell so I wouldn’t have to pay for them again. (Yes the colors match, my truck is just dirty ?)
