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February 2024 by Di C.
Extremely inefficient! You can keep waiting forever in the return line and the membership line . Horrible ! I get they may be poorly staffed but they will just be on their computers with a customer with no communication nor will they move it faster !
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February 2024 by Anna Lobastova
Love this pharmacy! Picking up meds can be such a chore (especially when dealing with insurance, having to battle for parking, dealing with symptoms, etc.) The techs + pharmacists at the RWC Costco are so helpful and have gone above and beyond for me more than once. Special shoutout to Chris - he is so friendly, helpful, and always lifts my spirits!
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January 2024 by Mike Z.
I went to Redwood City Costco this morning and on my way there at the corner of Middlefield and Willow. I think the street, there is man standing there waiting to cross the street. I said OK no big deal he has the right away. He still standing there he just staring at nothing I thought that's a little strange, so eventually he does cross the street and I just kind of ignore him. No big deal I go park my car go inside and shop coming out of Costco on the same corner almost, the same man standing there I'm like that's odd. Why is that guy just standing on the corner of Middlefield and Willow, then I thought about it. This is a very busy busy intersection and I've seen people, do fraud cases by making accidents looking like they got hurt on this corner I know it happened to a friend of mine who hit a bicyclist on this corner, beware people. Drive Carefully watch out for fraudulent persons pretending to get hurt to try to sue you. It's a very busy street/corner. Call the police get a hold of me. I will testify against this guy. Maybe I'm just paranoid. But still I've seen it happen to my friend years ago. Be careful of this scam.
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January 2024 by Meenakshi T.
This review is for the Tire department. Last Thursday I walk out of the gym at 8.15 pm to a dreaded low tire pressure warning. I Was at Marsh Road and with blinkers on made the trek out to Costco Redwood City. I want to give a shoutout to a couple amazing people there : it was past 8.30 pm but Chris and Luis were AMAZING and filled my tire back up and went and talked to their manager about my options for fixing the tire. Hedder and Jessie at the tire center were equally amazing. Finally I left my car overnight at Costco and came back in the morning as a walk-in to check my car in for a repair/replacement. I did not need a tire replacement and Chris was able to repair my flat - I am beyond grateful to Chris and Costco for making this flat tire experience a smooth one with very little angst.
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December 2023 by Don Gibson
Front desk staff, Great customer service - Always 5 Star, check -in for Vaccination - Always seems to be 1 Star.
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November 2023 by Unsatisfied C.
It is always a good place with excellent price for family items purchase. Food court is also running good with existing system. The line for returns and membership services could be long sometimes.
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November 2023 by Christian L.
The behavior of the managers at Costco towards customers is a matter of concern. There have been instances where employees have displayed inappropriate behavior towards women, making them feel uncomfortable. For instance, one employee even went as far as making a derogatory comment about my wife's appearance. Despite bringing this matter to the attention of the manager, who happens to be a woman, no action has been taken to address this issue. Given the lack of response and resolution, I am left with no choice but to consider legal action against Costco and hold the individual responsible for sexual harassment.
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October 2023 by Dave P.
I swear god that Costco food court never answer the phone. I did coupe call for order pizza and they never answer it. It was frustrated and decide order in court! I noticed that Costco staff never pick their phone. I was like "Are you serious it simple to pick the dang phone". Not statistically with them!!!! Wish I could give them zero star!!!!!!!
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October 2023 by Derek J.
really that's a bummer, I have service for 8 years now and they are fantastic I love Primo water
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September 2023 by Debbie S.
Great gas prices! Nice seafood selection. Very nice produce. Larger quantities, but if you can find someone to split with or own a freezer it's a nice value.
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September 2023 by A M.
After expending a good amount of money we went to get a slice of pizza because our toddler was hungry. We asked for a small water cup for the baby and they refused to give us one. They pretty much obligated you to buy something to drink knowing that the soda machine is out of service. Such a pathetic customer service...you just lost more than one family thanks to this experience because you denied water to a little toddler.
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July 2023 by Karen Andre
They are only open until 7PM -- the need to change the hours
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July 2023 by Roger K.
This place is discriminatory and make it nearly impossible for small businesses to shop here. I can't stand the management, the service, or the policies of this place. Many of the employees are actually really good people but overall, the experience has just hit rock bottom. Will take my business (hundreds of thousands of dollars per year) elsewhere.
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June 2023 by Paelle
Helpful, professional and quick.
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May 2023 by Hyper Cat
Helpful, professional and quick.
