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August 2024 by Steve Schepp
This family owned business did another great maintenance job on our Audi, and Jaguar. Very friendly, and thorough in every aspect of all the work they perform. Steve and Joanna too.
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August 2024 by Robert Tifft
Frank and his crew are the best. I've known Frank and used his services for close to 20 years. We were members of the Northern California Land Rover Club together and I have nothing but the best of things to say about him and his company! Thanks for your friendship and all services Frank and company!
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August 2024 by Polina Timchenko
very happy with the provided service and thorough inspection! everyone was very attentive and gave a detailed quote and service description prior to the service. I took in my defender 90 for 20k miles service. I believe, the car has been diagnosed and taken great care of with oil change, tire rotation and detailed digital analysis with images and notes provided at every step of the service. the only minor thing that bothered me was that during the conversation about the expenses, cabin air filter and wipers replacement costs looked quite astronomical, but i guess that's just the business in this economy. the fact that they went over these details beforehand and gave me an option to decline is already very admirable. I will surely be back and will recommend Cerrone's to anyone who seeks pro's in European vehicle care.
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August 2024 by Ani Safavi
They detected why coolant was leaking when the Range Rover dealer could not. Tonya was very knowledgable and great with keeping me informed about repairs.
I will continue taking my Defender here for service and not at the Range River dealer in Redwood City
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August 2024 by Gina Borba
After a horrible experience at the Service Department at the Land Rover Dealership, Cerrone’s diagnosed my car and repaired it to perfect working order. Tyler Cerrone was great to work with. He kept me posted on the progress of parts being delivered, work being performed and when the car would be ready for pick up.
I highly recommend them and they are now my new car service specialists.
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July 2024 by Dave Scroggins
Worked with the warranty company to get the repairs done in s timely manner.
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July 2024 by Nat Bowditch
Superb communication and workmanship.
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June 2024 by Janet Renner
I have never in my life experienced such incredible service for any car I've ever owned. They were friendly and quick in communicating and with the repairs completed. So happy to have found Cerrone's European!
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June 2024 by Vickie Worthington
I brought my Mini in to replace a light bulb. It was the first-time servicing here. They were so professional and honest! An explanation of the process was discussed upfront, so no surprises! Texts/emails were sent with updates of services being started and finished. The charges were lots better than the dealership, I wish I'd known about Cerrone's earlier. The work was completed even before the estimated time. When I returned to pick up the car, they called me by name when I walked through the door! Tyler (the son) introduced himself and had a pride of ownership. He explained how all their diagnostic assessments are performed digitally, so they can actually show you (for example) worn brakes etc. No trying to upsell you something you don't need. When I left, they said to say hi to my husband, calling him by name, (he came in with me to drop the mini off) So nice to be valued and respected. I will definitely go back and would recommend Cerrone's if you are looking for an honest, professional and reliable mechanic.
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June 2024 by Talent Consulting Group
Excellent service as usual for my BMW Wagon!
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June 2024 by David Wechsler
It's rare you feel comfortable and fully trust your auto mechanic. There's something that feels almost scary about the relationship at times. But not with Cerrone's! I drop my car off and have 100% confidence that what they tell me I need, I truly need and what they say can wait, can wait. It's one less stress in life and I appreciate it!
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May 2024 by Aida Gorgani
They are charging you triple compared to other places. I was billed nearly $400 for an oil change on my 2015 two-door Mini Cooper. At the Steven creeks Mini Cooper auto service, I could have had it done for half of this price.
During my previous visit, they left my car battery disconnected while changing the oil, causing my car to malfunction on the highway. It was a dangerous situation, and I was terrified. I had to drive back, and they fixed it for me, pretending nothing had happened and not their fault. For some reason I totally forgot to write a review here.
Since living nearby, I returned to them again, only to receive an enormous quote. I later got the same service quote for nearly half the price at the best auto services in the neighborhood. I will never return.
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May 2024 by Dava Souder
I'm so thankful to have found a trustworthy mechanic that I can use instead of going to the dealership. My favorite thing about Cerrones; the communication!
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May 2024 by Cecilia Jones
Super convenient drop off/ pick up. Friendly staff and courtesy vehicle to boot! Thank you for all!
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May 2024 by Derek Sloan
Very professional and efficient!