-
August 2021 by David W.
This rundown location has some of the worst, most unprofessional staff I have ever seen. I am a former Simple customer that got transitioned to BBVA and opened a Chime account specifically because of how poorly I have been treated by the staff at this location, especially by one of the tellers, a heavyset white woman. I went to withdrawal cash once and she loudly announced that I was a Simple customer and I couldn't do it. The rest of the staff glanced over at me and I realized that it was actually code for something between them. I manage my money a certain way that I do not keep a high balance in my Checking and I felt judged and very uncomfortable, like I was being publicly shamed. The irony of an hourly wage bank teller judging my financial position based on an online-only checking account I had was laughable, except I didn't find it funny, just embarrassing and uncomfortable. Avoid this location at all costs. They are awful.
-
January 2021 by Williams Mizuha
Bad space for parking
-
August 2020 by John S.
BBVA is not a good banking institution yet. They are new and need lots of training. The staff isn't well versed on the products, the telephone service people are inexperienced, have heavy accents, but what makes it worst is they don't listen well. They also have a habit of double dipping meaning if you set up auto pay or make an online payment they go into your checking account and take the money out twice!! Then they call it a computer glitch and will refund you in 7-10 business days. Is that really fair business practice?? Avoid this bank at all cost for now or until they get their act together.
-
November 2018 by Zachary P.
$4.00 ATM fee for nonmembers. Most expensive in the area and there are a few other babble around. I didn't see a parking lot which means good luck on parking on the street.
-
September 2018 by Margarita N.
Every time I've come to this branch I've gotten really excellent service. And everybody says hi to you when you walk in! The entire staff clearly makes customer service a priority. I wish there were weekend hours, but that's my only complaint.
